3HB Guarana

"Second time staying here and honestly cannot fault it. The staff are so lovely, the entertainment team is incredible, so many activities throughout the day to keep the little ones busy. There’s 2 areas where pool toys are kept for little ones on a re use basis which is a lovely touch especially if you forget to bring any. The rooms are clean, nice and dark at night and seem to have good sound insulation. The food is amazing, so many options and the kids especially love the chocolate fountain. No mad rush in the morning for towel wars which is always a bonus. 40 mins from airport probably 30 in a taxi. Would really recommend for a family holiday."

"4.5/5 – Fantastic Hotel with Just a Few Minor Drawbacks This is a wonderfully clean hotel with immaculate pools, seating areas, and public spaces throughout. The main restaurant was excellent. The food presentation was beautiful, the quality was outstanding, and there was plenty of variety at breakfast, lunch, and dinner. The snack bar was also spotless and well-stocked, with food freshly prepared, cooked, and served throughout the day. The Mediterranean restaurant (booking required) was absolutely fantastic. The atmosphere, décor, and food were all exceptional. It's genuinely one of the best all-inclusive on-site restaurants I've ever experienced. The Oriental restaurant was another highlight. The sushi and Asian dishes were delicious and definitely worth booking. The drinks selection was impressive too, with quality branded beverages, plenty of zero-sugar options, and a great cocktail menu offering lots of variety. Honestly, you have to look quite hard to find faults here, but there were a few minor issues. The air conditioning in the room was disappointing. It struggled to make much difference, especially during warmer periods. The pool rules also felt overly restrictive at times. There are two main outdoor pools: the smaller, quieter pool doesn't allow inflatables or ball games, while the larger pool is much busier and allows almost everything. Young families with babies in float rings were asked to move to the main pool, where it can be quite hectic, and even simple games of catch weren't allowed. A bit more common sense and flexibility would go a long way. This felt particularly inconsistent when other rules, such as taking food out of the restaurant and eating around the bars and pool area, were regularly ignored. There was also very little clear signage explaining the pool rules. The staff throughout the hotel were lovely, attentive, and hardworking. The lifeguards were simply enforcing the rules, although they occasionally received frustration from guests because of the lack of flexibility in those rules. A nice touch was the water refill stations located around the hotel, along with the reusable plastic bottles provided to guests. Overall, this is an great hotel with fantastic food, and wonderful staff. The few minor issues weren't enough to stop us having a great stay, and I'd happily recommend it."

"We are on day 3 here and it’s definitely not a 4 star hotel. Cocktails are premade and taste just like juice. We were served raw chicken in the buffet last night and i saw another guest take her chicken back to the cooking station as that was also raw. Fridge in room which is empty, not even a bottle of water supplied. Food in restaurant not not enough. Constant noise round pool, boom boom music belting out. I saw another review that said there’s not a minutes peace and i can totally get that now. People everywhere, literally like a jungle when you look out. One rule for one and another for another in the pools, advertised as no balls allowed yet a pool full of people throwing balls and sometimes you can have a rubber ring depending who you ask then ten minutes later get told to take it out. No consistency, some kids allowed and others not. Sunbed wars on a morning, people leaving towels and disappearing til 3/4pm and hotel doing nothing about it. Won’t be returning or recommending."