The James Hotel Rotterdam

"The hotel and service are really good. Clean, neat, and the staff is really good. What I find to be a downside is that all food and drinks have to be bought separately via a mini supermarket and at a rather high price. I find it mediocre for a 4-star hotel. Besides, I couldn't find a toilet in the lounge, whereas if you've paid 20 euros for that, you sometimes need to go to the toilet too. In short, there is little luxury but it is a very beautiful hotel. Staff is indeed very customer-oriented"

"Best location, very central in the city center. Parking at the hotel only suitable for small cars, for larger cars parking garage directly opposite. Room type: Double comfort: Unfortunately, the bed was very saggy, in the bathroom a floor tile was loose and the shower door was loose. Otherwise good, clean."

"My wife and I had a lovely stay at The James while visiting Rotterdam. Location is excellent, right in the heart of the shopping area with plenty of shops and restaurants right on the doorstep. Only about 10mins walk from Central Station and there was a tram/metro stop 5min down the road. Room was big and well-appointed. Bed was huge and very comfortable. Everything was very clean. Shower was great, with a rainfall head as well as the usual shower head, lovely after a long day of travelling. Staff were lovely, very friendly, and when we needed something they sorted it out within a few minutes. No problems with noise during the night, though the traffic could be a bit noisy in the evenings thanks to motorists with obnoxious loud exhausts. We popped into the Food Market but didn't end up buying anything, with an AH supermarket just around the corner we could get pretty much anything we needed from there. We didn't have breakfast as most days we were out the door fairly early and grabbed a waffle or pastry enroute. Only minor criticism is that it would have been nice to have had more than one of each type of teabag provided in the room. I'm sure the staff would've provided more if asked, but (as typical Brits travelling abroad) we had our own stash anyway so it wasn't really an issue. For the location and quality, the price was very reasonable, and we would happily stay here again."