Leonardo Boutique Hotel The Lancaster Amsterdam

"We were very impressed with this hotel. From the moment we checked in, the employees were extremely nice and helpful. The room was very comfortable. The hotel is across from a beautiful botanical garden and the city tram which was very easy to use. We highly recommend this boutique hotel!"

"The hotel was great. Staff was very professional and nice. Breakfast was so good and it had a lot of options. We had a superior room. The room was clean and view was a nice one. The room was also modern and great. The hotel location was good for us cause it is in the centrum but in a little quieter area. We could hear the tram everytime it passes but it didn’t bother us. Only minus part in the hotel was that we got our room one hour late from check in but i know the staff did their best. Great experience!"

"We had a lovely stay at the Lancaster Boutique Hotel in Amsterdam. On arrival, the staff were very helpful and welcoming, and they did their best to accommodate us. The hotel itself is beautiful, and overall, our room was clean and tidy. However, there were a few small things that could have been improved. We noticed some dust in places and found a clip in the shower that had been left behind by previous guests. We had also booked a room clean for the Wednesday using the QR code provided by the hotel. Unfortunately, when we returned after a day out, our beds had not been made and the room had not been refreshed as expected, which was disappointing. We stayed in room 005, which we found to be particularly noisy. I was woken at around 5 a.m. by the sound of a delivery driver outside and was kept awake for over an hour. We could also hear a lot of banging from other rooms, which seemed to be coming from upstairs. This did affect our ability to get a good night’s sleep, so it is something worth considering when booking. Despite these issues, the staff were generally very helpful throughout our stay, and the hotel itself is beautiful. The location is also convenient, with the city centre just a short tram ride away of around five minutes, and the fares are very affordable. Overall, we enjoyed our stay and would consider returning. With a little more attention to housekeeping and some improvements to noise levels, the experience could be even better."