Hotel V Fizeaustraat

"This was a phenomenal hotel! Reasonable price, not in the hustle of the city center but VERY accessible with public transit. Staff is helpful and rooms very clean. Will happily stay here again."

"Fourth time I've stayed here, visiting family nearby. Reception staff so welcoming, room cool and comfortable (and very clean). Relaxed bar area too. Sadly didn't have breakfast on this occasion due to early flight."

"Absolutely shocking experience. We arrived and it immediately looked like the rooms hadn’t been cleaned at all — especially the bathroom (photos attached). The shower was covered in limescale and the floors were visibly mouldy, like they hadn’t been properly cleaned in months. We raised it with reception and were shown two more rooms… both with exactly the same issue. The excuse given was that “half the housekeeping team are off sick,” which frankly isn’t acceptable — if anything, that should mean fewer rooms sold, not lower standards. Also, limescale and mould build-up comes from months of not cleaning. It’s clear they don’t clean their bathrooms properly. They then attempted to show us a fourth room, but by that point I declined and requested a refund. The girl at reception was polite and clearly embarrassed — she handled things as well as she could. However, the male manager was dismissive and defensive from the start. His response was essentially “we’ve had no other complaints today,” which doesn’t exactly inspire confidence. He even claimed to have checked the rooms himself beforehand, which makes the situation even worse if that’s the level they consider acceptable. There was no real apology from him — just a reluctant refund, which he made a point of saying was “against policy,” followed by “hope you find another room.” We ended up booking elsewhere for the same price and had a completely different (and much better) experience. Really disappointing — not just the cleanliness, but the attitude and lack of accountability."