Andaz Amsterdam Prinsengracht a concept by Hyatt

"Andaz Amsterdam Prinsengracht was the perfect place to stay if you are visiting for a couple of days and want to stay nearby the must-see places. It The rooms were very comfortable and clean, with great staff service in both room service and breakfast/dining. The breakfast and dinner had delicious options for vegetarians and non-vegetarians alike. What made our short trip great was how close the hotel was within walking distance from the museums, canal cruises, and nearby Anne Frank museum. I would highly recommend staying at the Andaz Amsterdam Prinsengracht hotel."

"I loved the hotel. It is located in a charming area anew and easy walking distance to restaurants and museums. The staff were so helpful with directions, calling cabs and making reservations. Room was lovely and very clean. I agree sink is oddly situated in room but it was fine. The view of the canal was lovely. Thank you to all the staff for their professionalism and kind help in information and reservations."

"We recently enjoyed a 4-day stay at the Andaz Amsterdam Prinsengracht in a Canal View room. Overall, it was a wonderful experience with just a few small areas that could be improved. Pre-Arrival & Check-in: Prior to our arrival, the front desk team reached out to inquire about any special requests. We asked for a quiet room and a feather-free setup. Upon arrival, check-in was fast and smooth. We were offered a welcoming drink, greeted by extremely friendly staff, and escorted to the elevator. Room & Comfort: The room was lovely with a beautiful view over the canal. Our pre-arrival requests for a quiet room and feather-free bedding were fully met. Even with the windows open at night, you only hear the pleasant background sounds of the city, making it overall very quiet and peaceful. Facilities & Wellness: Unfortunately, the sauna was out of order during our stay. However, the team was very helpful and tried their absolute best to get it back up and running. Breakfast & Dietary Needs: Breakfast staff were friendly and helpful, though not particularly proactive. Gluten-free options are available, but they are limited and only provided upon explicit request. Because gluten-free bread is prepared on demand, there is a 20 to 30-minute wait each morning. Even on consecutive days, the staff did not prepare it in advance, so keep this in mind if you have dietary restrictions or are on a tight schedule. Bar & Service: The bar environment itself is lovely, and the complimentary daily gin tasting was a really fun touch. However, the mixology service was hit-or-miss. The signature cocktails are quite experimental (featuring ingredients like stroopwafel, peanut butter, and banana), while classic cocktails like a Whiskey Sour are well-made. When asking for tailored recommendations, the bartender was not very customer-centric—asking for a gin-based drink resulted in a rum Daiquiri, and asking for a sour drink brought a sweet, banana-forward cocktail. My recommendation: stick to the classic drinks! Summary: A beautiful hotel with attentive front desk staff and unmatched canal views. With a bit more proactivity around dietary options at breakfast and better-tailored bar service, it would easily be a 5-star experience. We would gladly stay again!"