Ryad Amiran and Spa

"We have just returned from a week in Marrakech, staying at the Ryad Amiran & Spa and I'm so glad we chose this accommodation. The whole building gave us an amazing local experience, the layout of the Ryad and it's location inside the walls of the Medina put you right at the heart of Marrakesh and Moroccan life. We were met by the very friendly Mustapha after super helpful taxi driver phoned him. The Ryad Amiran is quite a short walk from the Bab Yacout Gate, but if arriving late or after a long flight it's a good idea to give the accommodation a call (or show the tel no to your taxi driver) After sorting out the local visitors tax we were very soon booked in and shown to our lovely rooms. The air con had been left on and these were just the right temperature, the room was a great size and bed was very comfy and the shower/wet room was excellent. A really lovely place to have as a base. A traditional Ryad with a central courtyard with comfortable dining area on the ground floor for our authentic Morrocan breakfasts and bedrooms on the first floor - above that a wonderful roof terrace where it was great to unwind at the end of a long day with a bottle of chilled white wine (very reasonably priced). Along with the beauty, authenticity and comfort of the Ryad I must mention the friendliness and helpfulness of the staff - they were really lovely and so welcoming to us, we really felt like we were staying with a family. We were sad to leave Marrakesh, but when we come again we'll certainly be staying in Ryad Amira - much nicer than a traditional hotel and a much more real Moroccan experience."

"My rating reflects our total dissapoinment in this accommodation. We upgraded our holiday with Jet2 to a superior room which unfortunately we didn't get. When we arrived I asked Mustafa if this room he took us to was a superior room he just nodded obviously not understanding my question. My initial dissapoinment just got worse with the condition of the room. The Ryad is listed 5 stars (not sure who gave it this listing). Photos attached and a formal complaint to Jet2 . After unpacking and very little sleep due to outside noise and the Mosque being very loud we went for breakfast. Our room was on the front with only a little window to see out . Breakfast consisted of baguette in slices with butter & honey, croissant & cake , fruit salad a pancake . Tea with one tea bag . Eggs offered on the final day after pancake refused. We then met Naima the manager who welcomed us and I wanted to ask about the room however she advised after breakfast she would talk about Spa treatments and trips however as we travel extensively we always sort ourselves out. Naima comes across aggressive therefore we decided to not mention the room. You have to pay 4 euros per person per day plus my partner had 4 small cans of Casablanca the night before . The total bill came to 684 Moroccan Dirham which we only had 300 not expecting the tax to be so high. Naima made a point the bill had to be paid in cash ASAP. (Cards not accepted) . After this and payment made ASAP also we politely refused the spa and trips Naima had no time for us her smile disappeared. 75 Dirhams for a 33cl can of Casablanca is disgusting and totally outrageous. This is a mark up of 305 % from the supermarket price !!! We understand its a Muslim country however if they are wanting tourist maybe not increasing prices so it becomes ridiculous. This Ryad is more like a hostel and 2 stars 🌟."

"Spent 3 nights in this lovely Riad. Arriving at night, Mustafa walked to our drop off area and walked with us to the property ( wouldn’t have found it otherwise). Very comfortable. Breakfasts were delicious. Staff very accommodating and friendly. We were around 20 mins walk through the souks to the centre. This was the perfect base for our short trip and would certainly stay there again. Thank you all. Only one suggestion…perhaps a bottle of water in the room for late arrivals."