Riad Chergui

"I last stayed at the Riad Chergui more than 10 years ago and have many happy memories of the time we spent there. I wondered how this holiday would compare, but I needn’t have worried as it was even more magical than I remembered! Riad Chergui truly is an oasis of calm in the middle of the busy, old town medina. The style of the riad remains traditionally Moroccan, but with fully modern amenities including quiet but powerful air-con. The riad’s main attraction is its central courtyard and outside spaces. There are plenty of places to sunbathe, or to read and relax in shaded spots. The upstairs terrace provides privacy, but also great views across Marrakech - especially at sunset. Our favourite part of the Riad Chergui is its large pool, which most importantly is very clean and well maintained. We used it often as the summer temperatures were above 40c the week we stayed. The main difference staying at Riad Chergui compared to other nearby accommodation is the wonderful staff. Emmanuelle and Reduanne’s team are outstanding - nothing was too much trouble for them throughout our stay. All were polite and helpful, and all took great pride in caring for guests. Mina in particular was a standout member of staff, her huge smile and kind nature was greatly appreciated throughout our holiday. We were particularly impressed with the fresh breakfasts served at our table each morning. There were plenty of options and staff were happy to provide omelettes or scrambled eggs alongside the traditional Moroccan bakery items. On our last morning a lovely petite breakfast was served to us ahead of our very early airport departure. In contrast to my previous trips we also ate additional meals at Riad Chergui. We were tired from travelling on our first night so we ordered a 3 course meal of Moroccan salads, beef tagine and couscous followed by a lemon dessert. All were delicious and the cost was very reasonable. We also enjoyed snacks by the pool e.g hot sandwiches and fries, as well as ice cream sorbets which allowed us to relax fully after returning from shopping at the nearby souks. This meant we could make the most of our time at the riad before heading out again in the evening. The only negative to our stay at Riad Chergui was that our week passed by too quickly and we wished we could have stayed for longer!!! - This riad is perfect not just for couples and families, but also for women travellers as it is a very safe and convenient base from which to explore Marrakech. We look forward to returning to Riad Chergui again very soon!"

"I’m fortunate enough to travel the world for perspective. Initially, we were not impressed with this accommodation. Just looked a little bit run down, leaves around just missing initial presentation. We had the last room which was room five stairs up to our room had an old town and litter on them and the next day the room along the corridor was being renovated as were the stairs which made going past not the best experience. The room was clean, but the blanket on the bed for display was old as were the Bath robes which we didn’t wear but couldn’t help noticing that they looked like they wereover 10 years old! Towels weren't the best hit either. We had three black moths in our room and some mosquitoes which put us off considerably. HOWEVER- This Riad was definitely a grower … the breakfast was wonderful. The pool was cute and had a nice bar area although quiet when we were there as I think it was the beginning of the season as lots of maintenance work was ongoing around uswhich didn’t go down particularly well when I was snoozing! It’s cute this place, we saw the deluxe rooms and they looked lovely and I think our experience would’ve been much more positive. This Riad is very Moroccan and has the potential to be so much better so easily. As it’s a small property, I think it would’ve been nice for the owner to come and introduce himself and chat to us which over to much prefer doing rather than on here. The location is perfect. Down a few alleyways like most of them but very safe. We really liked the people of Morocco very friendly, not pushy. Even though this review is slightly negative I think that if the property had been ready completely for its guests and we have been in adifferent room then I probably would have said that it had the potential to return to."

"The owner at Riad Chergui is a real treasure. Her enthusiasm is infectious and she is a joy to talk with. She went out of her way to help us several times. The riad is lovely and the food very good. She had great recommendations of what to see in Marrakech and how to avoid the typical tourist downfalls. I felt she really cared about us and wanted us to have the best experience possible."