easyJet holidays has today started contacting customers with holidays booked up to and including 24 March to let them know their holiday is cancelled. This is due to the ongoing restrictions on international travel as a result of the current lockdown.

The holiday firm will provide all customers with impacted bookings some options to select from. Customers can choose to change their holiday online. Or customers can opt to receive easyJet holidays credit to their online account for a future holiday when they are ready to make another booking either immediately or within the next 12 months, although the holiday can take place beyond this. Alternatively, customers can have a refund back to their original payment method used to make the booking. Customers who opt for a refund can be reassured they will receive this in full and easyJet holidays has been able to process these in an average of 12 days.

Customers with holidays booked beyond the 25 March are covered under easyJet holidays’ Protection Promise, an industry leading customer policy offering the ultimate protection and flexibility for holidays. Customers can change or defer their holiday online up to 28 days before they are due to travel without incurring any change fees.

easyJet holidays had already cancelled breaks up to the end of February as a result of the lockdown announcements made on the 4 January, to help support and give as much certainty as possible to customers with upcoming holidays.

Matt Callaghan, easyJet holidays Customer Director, said: “We know this news will be disappointing. But we want to give our customers as much flexibility and choice as possible so they can decide what is best for them. We’re really proud that, where we’ve needed to cancel holidays, we’ve been able to process refunds in an average of 12 days. We’ll continue to do the right thing for customers. And for any customers wanting to change their holiday or make a new booking, we’ve got holidays on sale all the way through to March 2022. We know there is light at the end of the tunnel with the vaccine. We can’t wait to take people on well-deserved holidays just as soon as it’s possible for us to do so.”

easyJet holidays has also contacted its travel agent partners to advise of the new cancellation date. Any customers with easyJet holidays bookings made via a travel agent will be covered under the ‘Flexible Booking Options’ which the holiday company has shared with its trade partners.

-ENDS-

Notes to editors:

easyJet (airline) is continuing to fly a number of domestic (from London, Bristol, Birmingham, Liverpool, Newcastle, Belfast and Scotland) and international routes (from London Gatwick to Lanzarote, Malaga, Alicante, Funchal, Geneva, Milan and Tenerife).

For more information please contact the team on

Holidays.pressoffice@easyjet.com / 01582 280508 

About easyJet holidays:

easyJet holidays offers great-value beach and city holidays to more than 100 destinations across Europe. The ATOL-protected holidays company, combines easyJet’s flexible flight programme, handpicked hotels and best-in-class technology to provide hassle-free personalised holiday experiences. The holidays operator is an ABTA member too providing additional reassurance to customers under the UK’s most trusted travel scheme.

With transfers included on beach holidays, 23kg hold luggage included as standard on all bookings, and over 5,000 hotels, across over 500 resorts, easyJet holidays allows customers to holiday the way they want.

All easyJet holidays are covered by its Protection Promise, an industry leading policy giving customers ultimate flexibility, protection and reassurance. The Promise offers a refund guarantee, freedom to change a booking, a reduced balance due date, a Best Price Guarantee and deposit refunds, should plans change, letting customers book with confidence.