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easyJet holidays awarded Good Housekeeping Institute Reader Recommended status for Customer Experience for the second consecutive year

  • easyJet holidays has been awarded Good Housekeeping Institute Reader Recommended status for Customer Experience for a second consecutive year, based on direct feedback from readers who rated their end-to-end holiday experience, from booking through to travel.

Tour operator easyJet holidays has once again been recognised for delivering outstanding customer experience, earning the prestigious Good Housekeeping Institute Reader recommended endorsement for the second year running.

The accolade is based on direct feedback from Good Housekeeping readers, who rated their experience across every stage of the journey when booking and travelling on an easyJet holidays package.

Their responses highlighted the package holiday provider’s consistent commitment to quality, value, and ease, with particular praise for:

  • Excellent value for money
  •  Unbeatable prices across a wide range of breaks
  • ATOL-protected packages for peace of mind
  • A diverse choice of destinations across Europe’s most-loved hotspots

The recognition comes follows easyJet holidays recently receiving the Feefo Platinum Trusted Service Award 2026, reflecting the holiday provider’s unwavering commitment to its customers and their holiday experiences.

Stuart Wright, Customer Director at easyJet holidays, said:

“We’re incredibly proud to once again receive the Good Housekeeping Reader Recommended endorsement for Customer Experience. Being recognized by customers themselves makes this especially meaningful, and  reflects our commitment to offering brilliant holidays at unbeatable prices, and a seamless experience from booking to return,  particularly as we head into our biggest ever summer season.”

-ENDS-

About easyJet holidays: 

easyJet holidays, launched in 2019, is a leading package holiday provider operating from the UK, Switzerland, Germany, and France.

In 2025, it took over 3.1 million customers on holiday, providing great value beach and city breaks to more than 10,000 hotels across 100+ destinations in Europe and North Africa. It offers a wide range of holiday types, including its market-leading Luxury Collection with handpicked 5* hotels and expertly curated packages.

ATOL-protected holidays can be booked via its website or 7,000+ travel agents, starting from a £60 deposit per person and including flights, accommodation, 23kg luggage, and transfers on beach breaks. easyJet holidays is an ABTA member and offers Ultimate Flexibility with booking changes, a refund guarantee, and Best Price Guarantee.

Crowned Champions of Sustainability, easyJet holidays’ ‘Holiday Better’ strategy focuses on making more sustainable holidays mainstream, minimising tourism impacts, and embedding sustainability in its business. It partners with UN Tourism to develop an ESG framework for tourism, creating tools to measure industry impact on people, planet, and prosperity.

easyJet holidays was also named one of The Sunday Times Best Places to Work in 2023, 2024, and 2025.