Onyx Apartments

"Unfortunately, our experience at Onyx Hotel was very disappointing. On the second day, the room was cleaned but no shower towels or bath mat were replaced, and the same thing happened in my friend’s room as well. I had to go down to reception with wet hair just to ask for towels, but the receptionist was not nice and spoke in a very rude way, as if I was asking for something unreasonable. At first, she basically told me “this is what we have” and suggested that I look for something myself. After insisting, she gave me one old gray towel that looked more like a beach towel than a proper hotel towel, and only gave us one towel even though there were two people in the room. When I asked what the second person was supposed to use after showering, she told me I should look for something myself somewhere else. Honestly, providing clean towels is the bare minimum any hotel should offer. The issue was not only the lack of basic necessities, but also the very unprofessional and unfriendly attitude from the staff."

"Arrived at the Onyx Hotel to a friendly welcome and room upgrade by the Manager. Room was large and spacious. All staff were lovely but a special mention to Kaddy who was brilliant and really made our stay one to remember. Breakfast was good plenty of selection and nicely laid out. Hotel is in a good position and not far from nightlife in St Julian's. Would definitely recommend this hotel. Buses are frequent and close by, we got a 7 day ticket which was great as we used the bus service daily"

"Perfect location near to bars, restaurants and casino. Room was modern and clean. Plenty of sockets/USB ports. There was a large TV, fridge and safe. Great shower. My only complaint was there was no storage (drawers, cupboard or shelves) for clothes, just a few hangers. I'd find this tricky if there for longer than the 3 nights we stayed. Staff were friendly and helpful. Overall good value for money."