Leopardi

"For a very short stop in Verona, I chose this modern hotel not far from the center, large and clean room, kind staff, satisfactory on-site restaurant. Recommended."

"A hotel booked at the last minute via booking, a magnificent, comfortable, very clean room, very smiling, kind, and pleasant staff. Perfect breakfast, large selection of both savory and sweet items. In short, a perfect 3-day stay. The city is a 10-minute walk away for the simple stuff; for the bigger things, count on at least 30 minutes for visiting the arena, theater, shopping streets, and everything else. I also recommend a top-notch 5/5 restaurant, especially if you are big meat eaters, you will enjoy it; 10 minutes from the hotel, L'HOSTERIA MOERNA will delight your taste buds. You will be welcomed by the owner himself with all his good humor and wit. In short, Verona is just perfect."

"Our experience at this hotel was extremely disappointing, particularly because of the poor service and the way our concerns were handled. - After checking in, we went to Room 401 and immediately noticed that the air conditioning was not working properly. We contacted the reception and one guy came to the room checked the air conditioning. We were told that the air conditioning was controlled by one system for the entire floor and that all rooms were therefore the same. However, this explanation did not make sense based on our actual experience. My sister was staying in Room 414 on the same floor, and the air conditioning in her room was working perfectly. Meanwhile, the room where me and my husband were staying remained extremely hot and uncomfortable. We waited for around three hours hoping the situation would improve, but it did not. The bathroom was another issue. The room had a jacuzzi-style bathtub, but there was no proper flexible shower arrangement, making it very difficult to shower without water spilling outside the tub. What made the situation even more unpleasant was the attitude of the staff member who came to inspect the air conditioning. After leaving our room, my sister saw him outside apparently making negative remarks about us. He did not know that she was part of our group, so she was able to hear what was being said. This was extremely unprofessional and made us feel uncomfortable for simply raising a legitimate issue with our room. We also noticed an unfriendly attitude from the same staff member later when we were downstairs preparing to leave with our rental car. Hotels will sometimes have technical problems — that can happen. What matters is how staff handle those problems. Unfortunately, in our case, we felt that our concerns were not handled professionally or respectfully. Overall, this was a very disappointing experience. The room was uncomfortably hot, the bathroom was impractical, and the attitude of the staff made the situation even worse. Based on our experience, we would not recommend staying here."