Hotel Palace Verona

"A hotel that has serious design problems: all glass, not insulated, which in October decides to turn off the air conditioning in the rooms with the internal temperature in the rooms over 28 degrees. You report it to the reception and the answer is "open the window, we have turned off the A/C service and we are not authorized to reactivate it"; even with the windows open I slept with 28 degrees.... a nightmare. Furthermore, elevators not sized for the floors and rooms available (10 minutes to go down in the morning)........ In short, far from a 4-star, for features and service it does not reach 2 stars.... obviously a 4-star price. Stay away from it!!!!"

"Location good in a very quiet area. It takes around a 25 min walk into centre of Verona or local buses and taxis readily available. Hotel has a very relaxed environment, staff were very nice, polite and helpful. Sitting area lovely with a small bar. Our room was very clean but net curtains could do with a wash, bit smelly. Another negative was down stairs toilets are in one room and were unisex, we felt it having at least a sign on a couple of the toilets dedicated for female only would have been preferable. However, an all round comfortable, affordable and cosy hotel."

"Fabulous hotel in walking distance to the city. Staff very friendly and polite. Thanks especially to Alexandro on the reception who was so helpful. Rooms lovely and clean & towels changed everyday. Breakfast was great. The hotel was in a great location, we walked into the city everyday, we will return!"