Hotel Locanda Salieri

"We have been to this hotel 4 times previously. On the other occasions It was basic but clean and good value as it included a great dinner but this time it was more expensive, dinner was at an inferior restaurant and the whole place was literally falling apart"

"We could not get in the hotel although we had booked it several months earlier. We called them the previous night, a lady with poor English explained how to get to the hotel from the airport and when we got there in time the next day evening it was locked. We again called them and they told us over the phone that our reservation was cancelled. An English speaking waiter of the next-door restaurant helped me talking to the lady who claimed our bank refused to pay when she had tried to charge my card. It was a lie as I had never given them any bank card data. It is a shame that Booking.com still keeps this awful hotel (is it a hotel?) on its list of offer. Don't ever try to book this hotel - read the tough criticism in previous reviews !"

"We got there about 4pm. some other guests were leaving and let us in and explained how things worked. No one was at the desk and there was a secured door, so it they weren't leaving I'm not sure how we would have entered. They said there was someone cleaning upstairs so that is where we went. She did check us in. The A/C didn't seem to be working so I went back out to find that person and I could find no one. I decided to turn on the A/C while we were to be out for hours hoping it would cool down. We got back about 10 pm and it was still very hot. I called the number on the reservation and the woman said she couldn't be there until about 11 pm. I waited up until then and then took a cold shower to cool down. I think I heard a knock at the door around midnight but didn't' answer because I had no clothes on since it was extremely hot. The TV also did not work and it appeared they added a single bed and just moved over the double bed to accommodate i t without moving the headboard. This left little room to move around, especially with clothes and suitcases on the floor. There was nothing hanging on the walls, which in their hotel pictures on the website they did have. The bathroom walls and ceiling were covered with black mold (see pics). The fan in the bathroom was disgustingly dirty and did not work, thus the mold I assume. The armoire was locked so there was no place to put clothes or a suitcase. The light on the wall was just an exposed bulb. There never was a person at the front desk to address anything. I believe they people were working at their restaurant 15 minutes away. There was an included dinner at their restaurant, but we stopped by and it was totally empty and looked like a generic, low-end cafeteria down a small ally. We did not eat here because we did not want to spend a dinner in beautiful Venice eating at a place like that. I don't know how the food or service would have been. One good thing, the location was very good."