Smart Hotel Holiday

"We stayed at this hotel for just one night. We didn’t have breakfast because we had an early flight. We were initially given a room on the top floor. The room was great – clean, with a very comfortable bed. Parking in front of the hotel is free. There was one major downside, though. There are two large antennas on the roof of the hotel, directly above the room we were given. Because of this, we asked to change rooms and were moved to the second floor. Unfortunately, the second room was not nearly as good as the first one. The bed squeaked, the mattresses were lower and more worn, and the bathroom was more dated. Both rooms had a bathtub rather than a walk-in shower. If you have hip problems, as I do, or problems with your knees, getting into the bathtub can be difficult – and getting out is even harder. For one night, the hotel is perfectly fine. For a longer stay, I would personally choose somewhere else."

"The address provided by the hotel led us to a completely separate, unattended building across the street and around the corner from the main property, which had open access for anyone and felt insecure. To make matters worse, the toilet in our initial room was dirty. After walking back to the lobby to request a room change (since the in-room phone didn't work), we were moved to the room next door. However, this room wasn't prepared for guests either—there was no bottled water, and the mini-fridge was completely empty. Additionally, there is an unmarked step inside the building without a handrail, posing a clear trip hazard. I would not recommend this hotel unless travelers can confirm they won't be placed in this annex building—it almost feels like a bait-and-switch."

"Clean hotel with great transport links on to the island. Not sure I’d say it meets 4 star but the staff where 5* particularly Gus (didn’t catch full name) so chatted each time we were at reception and made great recommendations"