Best Western Hotel Crimea

"My husband is from Turin and we had to go visit family , the location was perfect for us. My parents in the US were hospitalized and my father is not doing well so we had to change our plans and fly back home. I reached out to the hotel for a credit of 3 nights and the response was that they could not resell the two nights therefore could not give me a future credit. I work in the luxury travel sector and this is not the way to handle these situations .. This property was good for us location wise but this property has insect issues. We had an ant infestation in addition to a spider and a roach..They would really need to do a treatment . For us location was good but not A great customer relation tactic.. therefore we will not be returning . Thank you for reading"

"Located in a very nice quiet area near the river and Valentino park, about 20 min walk from Porta Nuova train station, it was an excellent choice consireding the price and quality. The rooms were good, a bit old furniture but comfortable bed. The bathroom was perfect - spacious and very clean. We did not have breakfast at the hotel. There are few bars and restaurants near which were excellent for morning coffee as well as for lunch. I would recommend the hotel if you like to walk."

"This is a case of-"what you pay, is what you get"- the price is reasonable compare to the overpriced hotels it Turin. Pros- A quiet neighborhood Walking distance to the center, not so close- 25-30 minute Staff are quite friendly and efficient Cons- The rooms needs a complete renovation- ignoring the old décor, the shower is so old that it is uncleanable, the toilet takes forever to fill out, and while doing so make horrible noise 1 meter from your bed... The whole hotel has an old and tired feeling "