Hotel La Vue D'Or

"Although this hotel is quite basic, with rooms that are a little lacklustre and the hotel itself in need of a bit of TLC, we thoroughly enjoyed our stay. Our room was clean, we had fresh towels every day, and the shower was powerful with plenty of hot water. We also had an amazing view overlooking Sorrento. Breakfast was lovely, with plenty of choice, and the free shuttle bus was great. We never had any trouble getting a seat, as it was more like a coach! For us, what really made our stay, apart from the incredible view, was the staff. Every member of the team was pleasant, polite and helpful. I have to give a special mention to Damiano, who went above and beyond to help us. We had a very early start one morning and needed to get to Sorrento before the shuttle bus started running. Damiano told us the bus times, offered to make us a coffee before we left, recommended somewhere for breakfast and even walked us to the bus stop! He did all of this with a smile, despite it being 6 am and having just completed a night shift. You simply don't get this level of service everywhere! I would highly recommend this hotel and would happily return if we ever visit this beautiful town again."

"Okay, i will do bullet points. It is easier. Hots: - Pretty views of the olive groves, sorrento, and Vesuvius from the room. - There is a cute neighbouring donkey olive grove guardian next door. We love him. - Shower is powerful and bed is comfortable, however is it two single beds pushed together. Fell down the crack a lot as only a mattress topper holds them together. - food is tasty and so many big portions. - continental breakfast is great. - cleaner is a saint and very attentive especially after all the ill guests. - waiting and bar staff are friendly and helpful. -Lasagne starter was the best of the lot. - Tony is a character! Very extroverted and outgoing but a lovely chap. - there is a free hourly shuttle bus that goes into town but it gets very crowded and does not run early enough for some excursions. But it is free. -Public EAV transport is 1.50€ per ticket and a stop is around the corner from the hotel. Nots: - so many people in neighbouring rooms were vomiting and had diarrhoea. We could hear the retching and splashing through the walls. - we also got really ill with d&v and the hotel seemed to play it down. Probably to not alarm new arrivals. This was reported to holiday rep. As did others affected. A red flag regarding infection control. - it is isolated, there is no nearby shop to pop to for drinks or OTC pain relief. My husband travelled a 3 hour round trip to get medication that a GP prescribed me from the closest possible pharmacy. The hotel would not help. I was violently ill alone a lot during that time. - drinks are not included in half board. They are on par cost-wise with the rest of Sorrento, possibly UK city (not London!) prices. - half board is not worth it really. Mains are ok, but pretty much the same daily: Meat/fish and two veg. Do not get the duck and orange sauce. It was bland and both overcooked (breast) and undercooked (skin) at the same time. - the staff turn off they air con via controls at reception at night. They claim it is triggered by opening the balcony door. It is not. There is no sensor. I had to complain to the travel rep. - lack of smaller light bites options at lunch. A sandwich or panini would have been great! - the free wifi is unreliable and the signal is poor. I had 1 bar on 4G (UK O2) if I was lucky."

"Super setting , super service ! Trip of a lifetime"