Grand Hotel Wagner

"The hotel is very grand and the lobby is quite beautiful as mentioned. The location is perfect and outside the ZTL so easy to drive to, if needed. But this is not a 4 star level property. Our room looked beautiful on first glance but not so much on further inspection as there was a fair amount of damage like ripped carpet and a broken vanity. The shower was disappointing for a hotel a this level and the shower head sprayed in all directions. Our room was so noisy we were up all night even with wearing ear plugs. I was shocked by the level of noise which didn't slow down until about 330 am. I would request a quiet room if booking here, if possible. We also thought the bedding and pillow comfort here was the worst out of the 4 hotels in Sicily we stayed at. They felt old and flat. We checked our bags since we checked in early which is no big deal but when returning, we were surprised our things weren't already brought to our room and then waited almost an hour to get our bags, making us late to our food tour. There appeared to be only one bellman for a hotel of this size. I also found the front desk being enclosed in glass a bit strange."

"Perfect location. We were able to walk to all of our meeting points for our tours. 10 to 15 minutes tops. Rooms were immaculate. We purchased a room that slept 3 because of the traditionally small European room sizes and it was perfect. This is a higher end hotel so cost is dependent on your budget. It was definitely worth the price to us. Staff was polite and attentive always a pleasant greeting. The hotel is right on the street so it was a little nosier than most but not unreasnable."

"Excellent experience, the staff was very attentive and friendly. Delicious breakfast, great location in the center of town, comfortable room and great old world atmosphere."