Hotel Des Epoques

"Giuseppe, my husband from Salerno, Italy, and I traveled from South London to visit Rome this autumn. How fortunate to stay at the Hotel Des Epoques. Wonderful, warm and helpful concierges, chambermaids and dining room personnel. The room was beautifully furnished in Grand Epoque style, clean and very quiet. The Hotel was perfectly situated to visit all historical sites; bus numbers and routes marked on maps for us by the concierge. My husband particularly enjoyed the breakfast espresso coffees - delicious choices of dishes and pastries to fuel our expeditions! Grazie Mille, we say to the wonderful staff at this beautiful hotel. We will definitely return. Jane and Giuseppe"

"Superb pre-cruise one night stay. Room was excellent, clean and a good size. Bathroom and shower excellent. Breakfast had good options. Staff were so helpful and friendly. Will definitely stay here again."

"Where do I start. Whilst the staff are very pleasant, it doesn't make up for the state of this place. It is so dated, the only solution is to gut the place and start again. Firstly, the bathroom is so small and very mouldy. This is no way a 4 star hotel. Please see photos. The bathroom shower holder was broken. The cubicle is tiny. You can't use the shower attachment and you have to hold the shower head in order to shower. When you attach it. The shower head can only face horizontal and therefore making showering difficult. The shower tray has leaked all over the bathroom floor. Shampoo provided but no shower gel or conditioner. You do however get small bars of soap. So bring your own. Aircon doesn't work nor does the phone. The room is very small. The bed rock hard. No tea and coffee facilities. Scratches all over the floor where the furniture has been dragged and the view, a brick wall. The fridge is barely cold. A double bed and they provided only one extra pillow. Seriously!!!! The positive reviews on here must've been for a different hotel. This was meant to be a holiday treat for my brother in law's 70th birthday. I'm embarrassed. The location is good, but that doesn't make it 4*. And this is only day one. If I was staying more than a few days, I would ask for my money back. I've been in budget hotels better than this. It's shocking. Not happy AT ALL!!!! This accommodation wasn't cheap. And that's just my room. I have no idea what my brother in law's room is like. Further update to follow."