Hotel Artis

"Just managed to get on plane, we weren’t late getting to airport. On landed couldn’t find shared transfer(asked around about 20 different people) eventually got taxi, €85 coz tired and hungry. Arrived approximately 10.25pm .No food or drinks available as bar and food shut at 10pm, was a snack and coffee machine but nearly empty! Breakfast was okay but cold! If we hadn’t met Ian and Mary we would have been really upset! Its in the middle of housing estate! Did find Trattoria restaurant just round corner but again shut at 10! No English channels on tele and only champions league in downstairs bar! Only 4 star I’ve ever stayed in with no kettle although was not all inclusive! Thanks to aforesaid Ian and Mary we found metro, and used debit card to pay at station turnstile gate, brilliant clue, about£1,30 ew, thank u guys x we are 68 and luckily able to walk for 10-15 minutes walk, mostly uphilll ,to metro station , pavements were littered and broken, not for wheelchairs or disabled . Was clean but small room, reminded me of premier inn! Room not really important as only sleep there , I thought was near city centre but it is not! metro was frequent approx every 6 mins. Rome was really good , thanks to the Scottish couple, Ian and Mary ."

"Terrible decision and even worse experience, the rooms look terrible and very dirty the staff very rude and unprofessional, as you can all see the room 0 out of 10 there are tiles all over the room on the floor and there were no slippers in the room we had to walk barefoot on the cold tiles ( dirty too) the AC is working only with cold air no heating what so ever, the smell from the drains it was extremely unpleasant and the response from reception was “is May we don’t have heating , only in winter “ plus the fat that the AC is covered in dust , the safe in the room was not functioning, we were provided water only upon check in and then we were told that we have to buy from the vending machine, but surprise the vending machine had no water! DONT STAY AT THIS HOTEL IS ATROCIOUS!!!!!! The only good part was the breakfast."

"The rooms were nice, clean and well maintained. The staff were helpful and friendly. The breakfast was basic scramble eggs, bacon, hot dog sauages toast, and the continental items such as Croissants, yoghurts etc… all food was really nice. We did have an evening meal here too, very basic I would say good if your happy to eat without feeling like your in Italy, feels more like a canteen. However the food was delicious staff were friendly. It was very quiet when we went too. We visited la villetta “trattoria” which was a very short walk from hotel, which had a lovely Italian feel which I would recommend for dinner. The only negative, I enjoy having a bath while away, staff were able to accommodate my request, however there was no bath plug. When my husband requested they said they would send maintenance. The next day nothing so asked again and was told their plugs keep getting stolen. This was disappointing as after walking around Italy all I wanted was a nice soak in the bath. Overall I would use this hotel again, it was clean, well maintained and met most of our needs."