Desiderio

"We chose this hotel as we were taking part in the nearby parkrun. There is a train station very close for ease to connection to the city for only $1, so it was great for getting around. The entrance area is bright and open and very clean. The breakfast was a typical basic continental style, with nice coffee. The staff were pleasant and helpful. We had paid extra for a twin room rather than a double and were very disappointed with it. It was on the ground floor near reception, so was loud with everyone passing to go upstairs and it was in dire need of a refurbishment and make over. The room was nothing like the photos on the website at all. The walls were thin and could hear every word of a phone conversation the lady in the next room was having early on Saturday morning and no we did not have the windows open. The windows were single glazed large sliding units and the one was held together with parcel tape which did not leave me feeling very secure. The sheets and mattress were clean but the beds were on the older side and not very comfortable. There was air conditioning but the unit was old and noisy. The bathroom was the worst part of the room by far. The shower doors didn't close properly, the shower head hung from the wall so was impossible to wash yourself under unless you held it. Overall we were very disappointed for the money we had paid and could have had a far nicer room and paid less if we had had a double."

"Arrived to find mould (around 1m2) in my bathroom due to the ventilation system not working. I complained, was promised a new room the next day. The next evening I asked and they said that because I had not packed my belongings (which they had not told me to do, I had put everything in my bags but they were unzipped) they could not move me. They promised a room the next day and finally delivered - but the room was dirty, still had food on the carpets. From blaming me for their mistake to thinking mould was acceptable, I would say this was a bad hotel!"

"i was the unfortunate for not having a booking in any hotel on the white night. so in a hurry i booked the one that was available !!! Hotel desiderio. only after i reached rome that i came to know that this hotel is located in the most remote places in rome. and will consume half of your day if u try to search the hotel by yourself. also none of the hotel people know English !!!! the lift in this hotel is big enough to fit 1 person with his luggages. I had a really tough time in this hotel and would only suggest you to aviod this one. "