Best Western Ars Hotel

"Are you able to borrow an iron please, so able to iron clothes on a short stay,as will not have time for laundry services ???"

"This is a great hotel in a quiet area of Rome. The subway Conca ‘d’Oro is a 12 minute walk away and in 15 minutes you are at Termini Station or 20 at the Colosseum( price 2€). BETTER than the subway, at 5 minutes from the hotel, in a nice area with shops and restaurants, is the 90 bus ( 1€50 and you just flash your payment card as you enter) . This takes you into Termini Station in 20 min 90 express) or 30 with the non express. The buffet breakfast is good, eggs and bacon, cereal, yochurt, ham, cheese, pastries and nice coffee-open from 7 to 10 a.m. Rome is not the cleanest city I have ever visited, but this hotel was and our double room was large and kept clean and well supplied. All the personnel were friendly and helpful."

"I booked this hotel Going with the brand & Location. On reaching i found we had to trek for 300 mtrs from bus station with all the Bags. It is not Advisable if you are travelling with kids & Luggage. The Lady at reception was very rude. They dont have a lift from Ground floor. You have to climb 1 floor & then take Lift. Lobbies were dirty with Waste bags all over. Rooms very old & in bad shape. This was the worst experience in our entire Holiday. Literally there is no option to give 0 Star."