Belstay Roma Aurelia

"Again, very far away from city and anything else! Shame on Exoticca for placing tourists in this hotel! Taxis are 50 - 70 euros one way, hotel is very dirty stained sheets, dirty toilets, walls etc. Food was the worst from any hotel we stayed at in Italy, same with the service from staff. Most of our tour group left the hotel to stay elsewhere."

"Hotel located on the Aurelia, modern, quiet, and clean. The breakfast is very good and with a lot of choice. It is a pity that public transport is a bit difficult for reaching the hotel from Termini station."

"Belstay Roma Aurelia Mixed Experience After a Missed Connection – Great Rooms, But Frustrating Service and Cold Food Overall Rating: ⭐⭐☆☆☆ (2/5) I was sent to Belstay Roma Aurelia by ITA Airways after a flight delay caused us to miss our connection home to Toronto. While the property itself is physically nice, the stark inconsistency in customer service and the poor quality of the transit dinner left me very unsatisfied. The Good: Comfortable Accommodations: The room itself was very nice, clean, and comfortable for an unexpected overnight stay. Initial Service: The gentleman working the front desk on Sunday evening was incredibly polite and helpful. He proactively booked a taxi for us for the next morning so we could return to the airport smoothly. In-Room Tech: There was a good TV available, which easily played Italian news in Italian (though it wasn't clear if any international or alternative channels were available). The Bad and Frustrating: Inconsistent Front Desk Service: The helpfulness of the night staff evaporated by morning. The daytime clerk was rather grumpy and abruptly told me I had to book my own taxi—directly contradicting what the evening staff had already set up for me. It created unnecessary morning stress when trying to catch a flight. Terrible, Cold Dinner: The dinner provided for transit passengers was a massive disappointment. We were served souvlaki, peas, overdone broccoli and cauliflower, baked potato wedges, and bread rolls. Not only was there no butter offered for the bread and no drink options besides plain water, but the meal was stone cold. It felt like we were being served the unappealing dregs left over from a previous party. Verdict: Because I had to leave early the next morning, I missed breakfast entirely (which, given the dinner, might have been a blessing). If you are stranded here by an airline, the rooms will give you a comfortable night's sleep, but do not expect consistent service or a decent meal. Last thing When we arrived, we had to wait 3 hours for dinner. I guess everything was busy with the crowds I did not see No one said anything about going to the gym, or the pool if they had one. Not one word."