Apollo Boutique Hotel

"The accommodations offers excellent value, featuring impeccably clean and well-maintained rooms. The bathrooms are well-appointed. Each room is equipped with a comprehensive array of amenities to meet your needs. These include a secure safe and clothes hangers. Additional provisions such as slippers, toothbrushes, soap, and various other extras are supplied. Tea and coffee making facilities are also available. The staff consistently demonstrates a high level of professionalism and attentiveness. The hotel maintains an exceptional standard of cleanliness. Daphne's, an on-site restaurant, is available for your convenience. This establishment provides breakfast, snacks, meals, and beverages. The hotel is strategically located, offering convenient access to numerous amenities within a 10 to 20-minute walk. A nearby bus stop provides access to Bus 87, which facilitates transportation to key destinations. We highly recommend sampling the pizzas, focaccia, and homemade pasta. An extensive wine collection is also available. Unfortunately the metro nearby is under renovation so not in use."

"This boutique hotel is excellent. The first thing that struck me was the friendliness and kindness of the ladies on reception. First impressions REALLY matter and this hotel exceeded here. The room was wonderful with comfortable bed, modern bathroom and very large balcony with extra large windows and large curtains. The housekeeping staff were equally friendly and helpful as were the staff in the bar/restaurant. The hotel is two minutes walk from Lepanto metro which is very convenient and the area is quiet, safe and welcoming. I would definitely stay here again. Thank you to you all. The only feedback would be to improve the wifi as it didn't work at all. Thank you."

"I booked Apollo Boutique Hotel a month in advance for a 3-night stay in Rome (May 8–11), paying nearly €1,000. I'm writing this detailed review so other travelers can make an informed choice — what happened to me was avoidable, and the way it was handled was worse than the original problem. ** What went wrong ** On the day of check-in, around 1pm — just hours before my arrival — the hotel messaged me on WhatsApp claiming a "plumbing issue" had made my room uninhabitable. Their proposed "solution": - A move to a "replacement" property they had chosen - A €45 refund for the breakfasts I'd no longer receive - A complimentary dinner at their restaurant I went to see the replacement before deciding anything. It was not a comparable hotel. It was a guesthouse with a 3.1 Google rating, visibly run-down, with an active construction site directly across the street. I didn't sleep that night. So: boutique-hotel prices, guesthouse accommodation, and a €45 breakfast refund as "compensation." ** Trying to resolve it ** The next day I returned to Apollo and asked for a refund of 2 out of 3 nights — not a full refund, since they had technically arranged alternate lodging. The conversation was difficult. The manager's framing was that I should be grateful, because "finding last-minute accommodation in Rome's high season isn't easy." Their failure to honor my booking was reframed as a favor they'd done me. After a long back-and-forth, they agreed to refund €500 (half the total booking). I accepted to end the conversation. Where it became something worse They handed me €300 in cash on the spot, and told me the remaining €200 would be paid two days later — the reasoning given was that the €200 "represented the third night, which hadn't happened yet." The logic didn't hold up, but I wanted to leave. Before walking out, I asked them to sign a written agreement for the outstanding €200. They did. It has now been two weeks. The €200 has not been paid. My follow-up messages have gone unanswered. ** Summary ** I've traveled to over 20 countries and stayed in a wide range of properties. This is the worst hotel experience I've had — not because of the original plumbing issue (which can happen anywhere), but because of everything that came after it: - A "replacement" that was a serious downgrade, presented as an equivalent stay - A manager who treated a reasonable partial-refund request as an imposition - A signed refund agreement that has not been honored Would I recommend it? No. There are hundreds of well-run hotels in Rome at every price point. Choose one of them. A note to fellow travelers: if a hotel ever does this to you — relocates you last minute to a clearly downgraded property — don't accept anything verbally. Get every commitment in writing before you leave the front desk, and don't accept partial payment with promises of "the rest later." In my case, even a signed agreement wasn't enough."