Repubblica Marinara

"Location not optimal, room very noisy - sleeping rather difficult, staff at the reception not very friendly, not helpful, non-committal, our room had a cloudy, rotten window and we were told that this was not a reason for a complaint, shower bad - all in all not recommended."

"By mistake I booked two rooms, but at the time of booking I didn't notice that instead of marking 4 occupants (2 per room) I booked a double for single use. At the time of paying the bill, to our great astonishment, they made us pay a supplement of 30 dollars per room for breakfast. We asked them to meet us halfway since it was an error at the time of booking, but a somewhat rude and cold lady (perhaps the owner or the head of reception) was immovable in making us pay the full price requested. I do not dispute that I have some responsibilities, but I wonder why, if I booked two double rooms for single use when we showed up at the hotel as 4 people (and they asked for our ID documents), no one pointed out to us that the reservation was for 2? And furthermore, why when we showed up in the breakfast room as 4 and not 2, did no one warn us that the breakfast for the other 2 people was extra and had a cost of 10 euros per person per day? My friends and I paid what was requested by the hotel, but I believe that professionalism, courtesy, and meeting the customer halfway is sometimes the best policy. Of one thing I am certain, they earned 60 euros, but they certainly lost 4 customers who will never return to their hotel."

"We stayed 6 nights in a classic room with breakfast. Check in went smoothly. Room is basic, but everything provided and is well cleaned every day. Breakfast is good by Italian standards. You will not be bothered by any noise in the room. About 30min; walking to the station on the one hand and shopping street on the other. For the Pisa tower you have to count on 45min. Large supermarket at 5min. walking. If you're good on your feet, it's definitely doable."