Palazzo Salgar

"I am a little mystified how the hotel has achieved such a high overall rating from reviews. Despite the very helpful staff at reception, especially Oriana, we were disappointed by the mediocre facilities. Our room was quite cramped, particularly the bathroom, and the double glazing failed to adequately exclude the noise from the very busy main road at the front of the hotel. However, the bed was nice and firm and the aircon quietly efficient. The breakfast offering was poor - more reminiscent of student accommodation with a limited choice of fresh fruit, bread, yogurt etc."

"I’ve literally signed up to trip advisor after years of travelling just to write this review. 1) Mentioned previously …. And I appreciate it’s not the fault of the hotel… however the area in which it’s situated is probably the most unsafe I have stayed and I have travelled (including backpacking) to various countries. Unfortunately Naples is run down and appears deprived. A quick google would have saved me the visit tbh. 2) As per other reviews this isn’t a 4* hotel. Whilst it’s clean and some of the staff are courteous and friendly. The hotel isn’t dated and the service is more like a 2-3* hotel. 3) Again as per others reviews the WiFi after 5 /6 pm doesn’t work or is at best poor … we stayed for 5 nights and it was like clockwork thankfully I had 25gb data to stream with 4) Shower plug hole was blocked and yes we did mention it at reception but we left and it was still slow draining which meant you were stood in a puddle whilst showering. 5) lastly …. City tax €55 for 5 nights .. potentially my fault for not finding out when booking but it’s the most expensive I’ve come across"

"It's a nice hotel, the room (junior suite) was big with a couch, a huge balcony and a whirlpool bath. The room safe was included in the price. Prices for the mini bar/fridge were very reasonable. The location at the port is not pretty but there are plenty of restaurants in the vicinity and you get nice views of docked cruise ships. A metro station (Duomo) is a 5 min walk away and some of the tourist areas are in walking distance. Breakfast was lovely but a bit limited. Certainly enough different choices for a good meal to start the day but other hotels I have been at perhaps had a bit more choice. Staff were all friendly and helpful (with suggestions for nearby restaurants if requested) In summary, a nice hotel and a good experience."