Hotel Blaise and Francis

"We arrived early at the hotel and asked if we could pay to get into the room earlier we were told they had been very busy and it would cause to much bother. When we finally got into the room it was an eye opener as the room was dirty and run down, the carpet was old and had several stains on it, the bed was hard and uncomfortable and the mini fridge was noisy. We came to the conclusion that the pictures on the website must have been taken when the hotel first opened, the breakfast was poor to say the least and what there was on offer was very poorly stocked even to the point where some guests asked the staff to top up the buffet. The area the hotel is situated in is very run down and resembles a slum in parts, when you take into account that we had to pay 80 euros tourist tax you have to ask what for as it was not for the regeneration of the local area. I have to say that this experience has put me of returning to Italy in the future and I would not recommend this hotel. The only positive was that the staff not the front desk staff were very helpful."

"We found the hotel to be clean and comfortable, and the staff were friendly, approachable, and helpful throughout our stay. However, despite being described as a 4‑star property, it didn’t meet that standard. In reality, it felt more like a 3‑star hotel, and certain elements were closer to a 2‑star experience. For example, the room only provided plastic cups for hot drinks, which felt very budget. Staff were accommodating and quickly supplied china cups when we asked, but this isn’t what you’d expect from a hotel claiming four stars. Another downside was that the bar is closed on Saturday and Sunday nights. After long days out, it would have been nice to have somewhere comfortable on‑site to relax with a drink, but there were no suitable options nearby either. The hotel is located in a rather rundown part of the city. We didn’t feel unsafe during the day, but it’s not the most appealing area. On the positive side, there are two train stations within walking distance — though this is only practical if mobility isn’t an issue. The station we needed had a lift, but it was out of order, which made things difficult when travelling with my elderly mum and a wheelchair. If you’re looking for a clean, budget‑friendly hotel, and you don’t mind walking (most attractions were at least an hours walk away) or using the train without needing lift access, this hotel may suit your needs. It just didn’t fully meet ours or match the expectations set by its advertised star rating."

"Unfortunately, the room assigned to me still has carpet that should be removed from every four-star hotel! The structure is a bit dated, but overall comfortable given its proximity to the Maciachini metro. Credit goes to the breakfast, which was truly good and complete. Friendly staff."