Albergo Leonardo Da Vinci

"Do not stay. Bed bugs, filthy floors, dirty and unfriendly staff on welcome. Disgusting. One star because the bar outside was awesome so one star for location"

"I reviewed the hotel in terms of staff , syrian or lebanese manager very impolite and yes i felt they are racist cause am egyptian and even the reply to my feed back was not true … putting words in my mouth , saying stuff i never said ! to look like a hero ! what to expect from a manager who lies out loud and not admit his mistake . I loved the city of florence and all Italians but i hated this manager … i have been around the world and never faced such unprofessional , rude manager. I even called my embassy cause i felt the threat . All this cause the room was too small , not equipped and all i asked for to change the room. They give me a single room as if it was a double. And when i said i have seen many rooms and they are all nice but mine. his reply “are u jealous !!!! “Give me a break !! A manager instead of trying to solve problem, talks to me like this !!! Un acceptable!!! This hotel owns me an apology"

"Very basic hotel, staff were unfriendly and unhelpul and outright rude. Bar was small, limited and overpriced (400ml beer €8), closed at 12am sharp. Hotel has lots of wasted space around reception and lobby area with only seating for 6 people. Obviously they do not want customers lingering in hotel and there is no incentive to do so as there are no facilities available. Rooms are basic with no tea/coffee facilities, towels changed daily but toiletries were not replaced in a four day stay, staff say things will be sorted but never did anything asked of them. One of party rang down to reception at 2am trying to get some water, no answer so called to reception to find 2 people in back room ignoring phone and wouldn't give jug of water and refused to sell bottled water from bar 20 feet away, rubbish customer service all round. Listed as being surrounded by parkland but surrounded by unfinished and derelict buildings in an unattractive area. Breakfast buffet was ok but overpriced at €15 per person per day, parking also €10 per day in unattended area. There is a regular train nearby to Milan centre. It was so unfriendly and unwelcoming we found ourselves leaving early each day and not returning till we were ready to sleep as there is nothing else to do in the hotel and immediate area. It appears to be a good deal but factor in nearly €30 taxi fares each way to and from milan centre, local taxes, breakfast and parking charges, overpriced bar and terrible customer service and you would be better paying a little more to be at least treated like a paying guest. In a party of 17 people this was the general opinion and Hotel da vinci is not recommended. One star is generous for our bad experience."