Britannia Excelsior

"Location of the hotel is great as you get excellent view of Bellagio and can live in a more peaceful area and still visit the villas (walking distance to one of them) and also take convenient ferries. The hotel itself has excellent facilities - As a marriott Titanium member, the welcome amenity was excellent and I got upgraded to a lake view suite that was very richly furnished, had 1.5 bathrooms, and was very spacious. Breakfast was amazing with very high quality food. The only downside was the slow service as everything has to be ordered off the menu. Would strongly recommend having the breakfast in the lower area - air-conditioned and not as madly crowded as the main restaurant. Service was outstanding making my stay very pleasant. Their spa seemed to be very popular but I didn't visit it as I wanted to spend more time outside the hotel One area of improvement is the concierge service - it's completely useless. They lack any local knowledge including practical transportation or eating places. Concierge is only geared towards the highest end luxury tours based on brochures - i guess a reflection of the clientele that stays there TIP: If you are coming from Lugano, it's cheaper to take an Uber vs. the private car transfer (More than 50%)"

"The hotel is great with a splendid view of Lake Como. Our corner apartment 526 had a king corner view of Bellagio, Verena, and the Alps. Everything wonderful. The spa on the 3rd floor is excellent with a heated pool with hydromassage jets up to an inox bed, dry and steam saunas, relaxation room. The entire hotel team is very attentive, I congratulate everyone in Reccardo, the A&B Manager, and Érika, the hotel's public relations. The breakfast is delicious and very complete, served à la carte. The room service is also great. The hotel's most sophisticated restaurant needs some adjustments that I have already passed on to the team, I'm sure it will improve. Another observation is about the wine list prices which are much above the market, including competing hotels in the region, including Bellagio. I suggest a price reassessment because because of this small detail, you could lose customers. The pool bar is very pleasant. The pool is floating like a prime view. We will definitely return!!!"

"Good with: - Fantastic scenic view over lake Como and Belagio - Luxurious design including a soaring lobby bar, waterfront dining and private terrace - Customized and personalized top notch service (including flower, favorite seet indulgence beverage of choice) - Culinary excellence by Chef Mauro Colagreco - Swimming pool, floating, private with waterfromnt access connect to the lake - Cocktail Reception at a signature Suite (usually held between 6:00 PM and 7:00 PM) - Coktail Masterclass at the Lobby Bar (every Wednesday at 3:00 PM) - Benefits for Platinum elite: Complimentary upgrades to the Suites (subject to availability) Complimentary Breakfast (+1 guest) - not choice of welcome amenity 👍 - Adding EUR 10, Breakfast in room and highly recommendable! 💯 - Welcome amenity of 1000 points per stay. - Welcome drinks (Prosecco) upon check-in - Complimentary shoe shine service - Pet welcome Not good with: - No club lounge, but OK because of unforgettable Gourmet dining experience here (even if there were club lounge, I would not use it but enjoy the Culinary excellence by Chef Mauro Colagreco) - Max. occupancy even for Suite is 2, so not good for Family, but pefect for couples! If you have a child below age of 12, I recommend Suite because Rollaways beds permitted at 170 EUR per night. Fitness and Outdoor pool Spa The Longevity Spa presents excellent wellness treatment, where science, technology, and ritual come together. Guest rooms Standard (1 King, max. occupancy 2, 25-27 sqm) Superior (1 King, max. occupancy 2, 30-35 sqm) Deluxe with or without Terrace (1 King or 2 Queen, max. occupancy 2, 36 sqm) Loft Suite with or without Balcony (1 King, max. occupancy 2, 41-54 sqm) Deluxe Suite with Balcony (1 King, max. occupany 2, 61-74 sqm, 2 bathrooms, 3 tea tables, sofa) 6. Dining Cetino - Miditerranean by award-winning Chef Mauro Colagreco - Separate review will follow. Renzo - Italian Lobby Bar This property is beyond my expectation, fantastic!"