"This is a great hotel. My husband and I just spent 6 nights there and were very impressed. Our room was spacious with a beautiful view of the water, and the housekeeping staff did a lovely job every morning and evening (turn down). One slight drawback IMO: The shower is inside a very narrow tub and I would have preferred a separate shower instead. But this was a minor inconvenience.
There is a very nice veranda where you can have breakfast or dinner outside while enjoying the wonderful view. (You can also have breakfast inside if you prefer.) The buffet breakfast was excellent, as was our dinner there one night. We also tried dinner at Le Cupole, their "fancy" restaurant. It's on the top floor of the hotel and also has spectacular views. The food and service were very good.
Other features: There is a pool on site with lounge chairs/umbrellas and food service, as well as a separate beach club which you can visit by "reservation, " using the hotel shuttle (Mercedes van). The beach club, right on the Ligurian Sea, is not gigantic, and there was an extra fee to use it. (I think it was 50 Euros a day total for 2 lounge chairs/umbrella/towels .) There is also a restaurant at the beach club so that was nice for lunch. One note: The shuttle drops you off as close as it can get to the beach club, but you then have to walk down about 100 stairs to actually reach it. And of course, you have to do the reverse to get a shuttle ride back to the hotel. So if you have any mobility issues, you might want to just stick to using the hotel pool.
Other positive aspects: the hotel shuttle will also drive you into Rapallo (about a 4 minute drive) and pick you up after dinner or shopping as long as you coordinate with the Concierge.
There is a spa, but we were busy touring the area and never got to try it. Use of some of the spa's features is included in your room rate.
The staff was one of the best things about the hotel. The restaurant staff work hard: you'll see them at breakfast and often they're still there at dinner. But they were always pleasant and courteous. Likewise, the Concierge, front desk staff, and bellmen/shuttle drivers were all great. I wouldn't hesitate to recommend the Grand Hotel Bristol to anyone visiting this area."