Balkan holidays

As a long-standing and well-regarded name in travel, Balkan Holidays has helped create countless cherished memories over many decades. Following the announcement on 24 April 2025 that the company is to cease trading, we know that many customers will be feeling disappointed by the cancellation of their planned holidays. 

If your future Balkan Holidays booking has been cancelled as a result of this news, we’d like to help you look ahead to your next trip with confidence. 

We’re offering a £50 per person rebooking discount for impacted customers who choose to book a package holiday with us. Whether you're dreaming of the beaches of Croatia or the cultural gems of Central Europe, our team is here to support you in finding a new getaway that suits your needs. 

How it works:

• Book an easyJet holidays package of at least 7 nights, direct or via one of our travel agent partners, by 31 May 2025, to any easyJet holidays destination. 
• Your new booking must include the same lead customer (by full name), and the same number and ages of travellers as your original Balkan Holidays booking. 
• The claim can be made by either the lead customer or the travel agent who made the original Balkan Holidays booking. 
• Check out full terms and conditions below. 

To claim: 

Email balkan@easyjet.com within 24 hours of making your booking.

Include:

• A copy of your Balkan Holidays confirmation email
• Your easyJet holidays booking reference number 

If your claim meets the criteria, we’ll apply a discount of £50 per person (adults and children, excluding infants), either reducing your balance or refunding you directly (or via our travel agent partner), depending on how you paid. 

We know how important your holiday is. If you’ve been affected, we’re here to help you get back to planning a trip you can look forward to. 

Below are some of the many destinations that you can travel to with easyJet holidays and use your rebooking discount. 

Terms and conditions – Balkan Holidays Rebooking Discount

We are offering a Balkan Holidays Rebooking Discount to customers impacted by the cessation of Balkan Holidays (ABTA member V089X) who have had a future Balkan Holidays package booking cancelled as a direct result of their announcement on 24 April 2025.

We’ll apply a discount of £50 per person (adults and children, excluding infants) to the price of your easyJet holidays booking for eligible holidays.

An “eligible holiday” means a holiday that:

• Is an easyJet holidays package under ATOL license 11694, booked directly with easyJet holidays or via one of our travel agent partners.
• Is of at least seven nights’ duration, to any easyJet holidays destination, with any departure date available at the time of booking.
• Is booked and confirmed on or after 25 April 2025 and by 23:59 on 31 May 2025.
• Includes the same number of travellers, with the same ages, as on the original Balkan Holidays booking. The lead customer must have the same full name.

Each impacted Balkan Holidays booking may only be used once as part of this promotion. The discount will be applied to the first eligible holiday booking made.

To claim the Balkan Holidays Rebooking Discount:

• Email balkan@easyjet.com within 24 hours of making your easyJet holidays booking.
• The claim can be submitted by either:

• The lead customer named in the booking, or

• The travel agent who made the original Balkan Holidays booking and new easyJet holidays booking on their behalf.

• If the claim is submitted by the lead customer named in the booking, the claim must be sent from the email address used in the easyJet holidays booking.
• Include the Balkan Holidays confirmation email showing the names of all travellers and ages of all children, along with the easyJet holidays booking reference number.

We’ll review your claim and, if approved, apply the discount within 14 days of receiving your email.

• If you’ve paid only a deposit, your final balance will be reduced by the discount amount.
• If you’ve paid in full, and booked directly, the discount amount will be refunded to the card used for your most recent payment.
• If your most recent payment was made using easyJet holidays credit, the refund will be issued as a further credit.
• If you’ve paid in full, and booked via one of our travel agent partners, your holiday price will be reduced and the discount amount will be refunded to you by them.

This offer may be changed, withdrawn, or restricted at any time without notice.

If a booking that qualified for the discount is subsequently cancelled or amended by, or at the request of the customer, the discount will no longer apply, and will not be transferred to the amended booking. Any price difference between the original (discounted) booking and the amended booking must be paid in full.

Any improper use (fraudulent or otherwise) of the Balkan Holidays Rebooking Discount to obtain discounts, refunds, or credits may result in the affected booking or credit being cancelled without refund.