Room With A View

"I stayed at Mani Apartments and followed their website's explicit parking directions, which stated that free parking was available by Tækniskólinn at Frakkastígur 27, right next to Hallgrímskirkja church. I parked exactly where they instructed — not in the blue (paid) zone they mentioned — and received TWO parking citations totaling $106.78. When I contacted management with photos of the citations, diagrams showing my exact parking location, a Google Street View link, and a screenshot of their own website instructions, they claimed they "couldn't determine the exact location" of my vehicle. That is simply not true — the citations include photos with clear background landmarks, and any local would immediately recognize the spot. To make matters worse, management admitted that it was news to them that this was even a citation zone — and thanked me for informing them. Let that sink in: they've been sending guests to a paid parking zone, didn't know it, and when a guest gets fined for following their own instructions, they still refuse to take any accountability or offer a refund. This is a failure on two levels: (1) their parking instructions are misleading and lead guests directly into a citation zone, and (2) management is unwilling to take responsibility or make it right. Giving guests bad directions and then stonewalling when they get fined is not acceptable hospitality. Stay here if you like, but do NOT rely on their parking guidance — and if something goes wrong, don't expect them to own it."

"Stayed here with my spouse and friend when visiting Reykjavik. We booked the 2 bedroom apartment and it worked really well! The apartment was easy to find and in a perfect location in the city. Our apartment had a beautiful view out over the edge of the city and to the bay. The kitchen was well stocked with dishes and plenty of space to sit and relax after a full day touring the city. Our apartment had one bedroom with a large bed (equivalent to a king in the US), and the second bedroom had three single beds. It was great for us, would be good for a family with kids, might be a bit tight on storage space with three adults in the second room. Everything was clean and working, the area is safe and the apartment and building were secure. Price is good for the area, and worth it to have the full kitchen and extra space compared to a traditional hotel. The only real downside is that there was some noise from the bar below the hotel at night. This is something we were prepared for based on other reviews, and the hotel provides earplugs. To be honest though we really only noticed it the first night, it wasn’t extremely loud or a problem. Otherwise we never hear anything from inside the hotel."

"Great location. Staff very helpful. The young cleaner was very helpful as was the lady on the end of the phone. Initial problem with access code to building although it worked for room. Immediately reset and no more problems. Very noisy Friday & Saturday night but such busy days slept through it. Parking is a problem. Do not try parking in nearby streets but go straight to Multi Storey Car Park 3 minutes walk away. Expect to pay £15 for average stay of 7,pm - 9 am. Bit tight going up and down but we had large 4x4 and just took our time."