Hotel Island Spa and Wellness

"We had exceptional staff help from Paulina, who took kindness on us and provided us a room early due to our flight coming in before check-in. Our room was lovely, beds were soft and comfortable, room warm but we were able to open a window and adjust the radiator as needed. Hot water for days and room was done up nicely daily and refreshed. Room was quiet and we slept peacefully. The spa was nice, it had a great shower area and sauna, with a nice interior lap pool and sitting jacuzzi area, piped in with warm geothermal water. Breakfast was available for an additional fee and was ample. In room coffee and tea was ok, coffee was just instant without any creamer or sugar but the tea kettle was warm enough for tea. The room had a little refrigerator that kept our items nice and cool. The one thing I do wish to mention, in reading about this hotel we had thought it was closer to downtown. A taxi ride was about $36 dollars into the city, but there is a bus stop about ten minutes' walk away. However, which way to catch the bus, understanding the routes and trying to ask for help from the bus driver was horrible. Google maps not a help either, as it would not show which side of the road you needed to be on. The bus fare was about $6.75 each way, a savings, but we wasted likely three hours over the course of a week going the wrong way on buses. We are avid transit riders, so this was shocking for us. There is a Neeto about 12-minute walk away from the hotel, which is a grocery store, we did like the proximity as it allowed us to pick up snacks. All in all, if you are taking tours the entire time and don't have any need to transit into the city, then I highly recommend Hotel Island. The tours all pick up and drop off directly from the hotel."

"Nice hotel in terms of accommodation. Staff very cold and unfriendly. Both upon arrival at the reception and in the restaurant. The menu was crossed out with the note that they need other guests, and when I said I wanted to order a dessert, the waitress said in a very icy tone, what do you want then? Her gaze showed little hospitality. In the northeast of Iceland, the people were warmer...."

"Easyjet package. Transport through easyjet involved a small bus and then change to Flybus so need to haul your package and drivers not always helpful. Hotel excellent, very freindly staff. Helped check us in early so we could drop baggage and explore local area and park day 1. we had a triple room and a double room cleaned daily, both had small fridges. Breakfast both hot and cold full breakfast and good choices. Can be busy in the morning and had to wait for seating only on 1 day. Very convienent for all buses and travel into Reykjavik. Buses charge max 3 journays per day on your card. All passengers need their own credit card, you can`t share and no cash allowed. Works like Oyster. Hired car from Uk with Budget. Picked up from local airport (15min by bus). Had additional insurance including RAC breakdown. Similat cost of petrol. But 12p approx for each Km travelled which is a new tax. Parking free in front of hotel. Pay for parking in city using apps or credit card (Asda). Used Asda currency card which was seamless and can pay everywhere with no issues. Contactless everywhere, cash not used. Beware with petrol. Have to pay first and if fill whole tank then a hold is put on your card like in the UK. Book excursions before you travel as some can be booked up early. Did whale watching and Hvammsvík Hot Spring. made our own way for travel and did Golden circle by car. Lots of waterfalls, Geysars seen. Great weather and time spent. Food is expensive but service stations also sell hot food which is cheaper than restaurants and cafes. Bonus and Kronan are very well stocked and you can get hot meals from Hagkaup and eat in food courts. Smáralind is the largest indoor shopping center with a food court and lots of shops like the Trafford center. Weather can change suddenly so take waterproofs and good shoes."