Paradise Apartments

"Terrible experience – avoid this hotel I would strongly advise against staying here. Our experience here was extremely disappointing for several reasons: The hotel moved other people into our room without any prior warning or permission. This was completely unacceptable and felt like a major breach of privacy. The room itself was far too small – only one person could pass by the beds at a time, and the beds were hard and very uncomfortable. There were minimal basic amenities. The hairdryer barely worked, and there was no toaster, no sharp knife, all of which we were told would be provided. The shower had no curtain or door which meant the whole bathroom was soaked after everyone had showered, and hot water was unreliable at best. Air conditioning came at an extra charge of €60 per week and was shockingly bad. To make things worse, the remote and battery was taken while we were sleeping, and we were told we’d need to pay again to use it. Whenever we or other guests raised concerns, the staff were dismissive and even threatened to evict instead of resolving the issues. The receptionist in particular was condescending and unhelpful. The location isn’t ideal – it’s about a 15-minute walk to the top of the strip and 25 minutes to the main bars and clubs. Walking back at night felt very unsafe (though that’s not the hotel’s fault, just something to note). Only good thing about this place is the bar staff as they are lovely and make great drinks, also ordered us taxis whenever needed and gave advice on where else to visit on the island Overall, this hotel is poorly run. There are plenty of other options in the area – I would recommend staying anywhere else to avoid the stress and poor treatment we experienced here."

"Just returned from a fantastic stay at the paradise apartments on arrival we were greeted by a lovely friendly lady on reception who took us to our room we decided to upgrade to a suit for a small cost well worth it as our suit was lovely comfortable bed lots of sockets and very clean with a nice terrace All the staff from reception bar staff and room attendant were fantastic nothing was a trouble to them always happy to help our shower broke and the man was straight there to fix it The pool area is lovely clean and very private as most we past on that road the pools are on a busy road side there are lots of loungers and parasol don’t take notice of the negative reviews simply are not true Thank you to you all for looking after us and an enjoyable holiday"

"If I could give this hotel 0 starts I would. I have never stayed in such an appalling hotel in my life. Upon arrival we were put in our room where we were supposed to stay for the 4 weeks. Randomly 2.5 weeks in qe we’re woken up by hotel staff giving us 10 minutes to get out the room. We were separated out of our group of 8 from a suite which we paid for into two appealing rooms of 4 with bunk beds, tiny fridges, dirty bed sheets and towels. Two days later we were kicked out of our rooms again with 10 minutes noticed & moved for a third time. In our last 4 days the hotel attempted to move us multiple more times. When we refused to move again to they threatened to kick us out. MULTIPLE other guests experienced the same issue & were screamed and shouted at by staff if they refused to move out of the rooms they had paid for. The hotel overbooked rooms so much people were also moved into awful cheap accommodation down the road with no refund. We left the hotel in immaculate condition yet they kept half of our deposit for ‘dirty towels’. The maids also did not visit our rooms for almost 3 weeks straight. Wouldn’t recommend to my worst enemy"