"We have recently returned from Castellum Suites and we had a wonderful time. It is a medium size, clean and inviting hotel near to the Old Town of Rhodes. It is perfectly sited for the Knights' Palace, the Auberges and the Archaeological Museum which is world class, and the wonderful Acropolis.
The staff are warm and welcoming without exception, and efficient. The food is varied and tasty: each day there is a range of pasta dishes with at least two sauces and beef, chicken, pork and fish with a range of vegetable accompaniments. There are a large range of various salads and dressings, dips and breads and delicious pastries and cakes. Ice cream- 5 flavours- always available, not to mention the menu of cocktails, mocktails and soft drinks. Tea and coffee is available throughout the day. The food is served as a buffet with drinks served to the table by the kindly staff, who have a lovely cameraderie. Plates are cleared promptly, as are the tables, which are then laid with fresh linen. Dining is a comfortable and pleasant experience.
There is a ramp and handrail into the restaurant.
The rooms are a decent size, clean and comfortable with a large shower, sink and toilet in a separate bathroom. Fresh towels are provided and lovely olive oil shampoo and shower gel from wall dispensers. The rainfall shower is warm with great pressure: there is also a hand shower. The bathroom is cleaned daily.
There is an open wardrobe area with hangers and a safe: we found this fine. The beds are very comfortable and of good size with two pillows per person and extra blankets in the wardrobe. The bed is made up daily. There is a shelf opposite the beds with a kettle and tea and coffee provided, a television and mirror above. Outside is a small balcony with a table and two chairs: ours overlooked the swimming pool area and adjacent modern buildings, without feeling cramped.
The reception staff are also warm and helpful: providing a cable for my i-phone, and giving good advice and directions. The reception area has a television and lots of sofas. It is a nice area to relax and have a drink in.
We had a great time: we felt welcomed and looked-after. The food and atmosphere were so good. I think it's important to realise this is a city hotel: it has all the advantages of proximity to world class sightseeing within walking distance of the hotel, and it is small enough for guests to be individually cared for. The emphasis is on Greek food, which is utterly delicious.
I would like to suggest a tip box at reception and in the restaurant: all the many staff work so hard it feels unfair to single one or two out.
Many thanks for a lovely stay, Castellum!"