Secret Paradise Hotel & Spa

"The best place in Nea Kalikratia"

"We came here for a family trip but we left very disappointed. We primarily booked this hotel for the spa but it was completely unusable. Both the sauna and hamam were cold. We reported this issue but only heard defensive words back saying it is what it is.. On top of all these they are charging 15 euros per person per day to use faulty spa facilities! The other issue was that we booked directly on their website to benefit from late check out advertised as 6pm and yet we were not given any late check out for one of the rooms and only given to 1pm for the second one. Lesson learnt: do not book directly it’s more expensive and you won’t get the advertised benefits. The rooms also have thin walls and are very noisy until very early in the morning you can hear people from the surrounding rooms. Overall, very overpriced for what this hotel offers and what made it worse is the very unapologetic and defensive attitude of hotel stuff when we reported the spa issue. Two stars and it’s very generous."

"Beautiful resort, we were provided with a updated room, which was spacious for my family of four. The room was sparkling clean and very comfortable, including super cold air conditioning! The furnishings were beautiful, and the balcony was very spacious, with a beautiful view of the sea/beach. My family didn’t care for the breakfast buffet options, the food wasn’t great. The bar by the pool did not have the best selection. The pool area looks nice, but it is not practical. There are barely any lounge chairs and the tile surrounding the pool is not meant for a pool since it is very slippery when wet. Unfortunately, we did not get a chance to dine at the rooftop restaurant, but we visited there one night and it had a spectacular view of the area, and a great vibe. The staff is spectacular! They are so incredibly helpful, especially getting us a cab quite a few times."