"Firstly, the setting was stunning. For a last-minute booking, Castello Village Resort offered fantastic value for money. Sissi itself is peaceful and beautiful, making it the perfect destination if you’re looking for a relaxing escape away from the crowds. We enjoyed coastal walks, easy access to nearby beaches and local tavernas, and the resort itself felt like a charming Greek village. Our room was spacious, comfortable, and featured a great shower and private seating area.
One of the most memorable parts of our stay was the incredible sunsets. Watching the sun go down over the sea from the resort was absolutely breathtaking, with beautiful colours lighting up the coastline each evening. It quickly became one of our favourite parts of the day.
A special mention has to go to Elvis, who is worth his weight in gold. He was not only incredibly friendly and accommodating but also had a natural warmth that extended to every guest. We noticed how fantastic he was with children, always bringing smiles to families and creating a welcoming atmosphere. His upbeat personality and genuine hospitality made every mealtime a pleasure and played a huge part in making our holiday so enjoyable.
We opted for the full-board package and were pleasantly surprised by the quality and variety of the food. There was always something to enjoy, accompanied by a lovely wine selection. We also attended a fantastic jazz night at the sister hotel, which guests staying at Castello Village Resort can book and enjoy.
Although Sissi is a smaller resort town, it was easy to hire bikes and explore further afield, including trips to Malia and other nearby beaches. Heraklion is also only around an hour away, making it a great base for exploring more of Crete. Everywhere we went, we found the locals warm and welcoming, and every restaurant we visited served delicious traditional cuisine.
Before travelling, I had seen a few reviews mentioning cleanliness, security, and additional charges for the safe key. In our experience, none of these were an issue. Our room was cleaned and the beds were made almost every day during our stay, with only one day missed. We did experience the shower overflowing once, but quickly realised it was due to the drainage setting rather than a fault and had no further problems. The safe key was included at no extra cost, and throughout our stay we felt completely comfortable and secure in both the resort and our room.
Overall, Castello Village Resort gave us a relaxing, memorable holiday and excellent value for money. Between the beautiful setting, stunning sunsets, fantastic food, and exceptional staff, it’s somewhere we would happily recommend to others and would love to return to in the future."
