"First off, I would like to note that this was our first time visiting Greece, so we are not entirely familiar with local hotel standards.
LOCATION:
✅ The hotel is located in the beautiful village of Sissi, with plenty of shops, cafes, restaurants, and tavernas nearby.
❌ If you plan to visit attractions in Heraklion, Rethymno, Chania, or further away, renting a car is essential. Expect to spend 2 to 5 hours driving per day depending on the distance, making the location less convenient if your goal is sightseeing rather than strictly relaxing.
GROUNDS & ROOMS:
✅ The hotel is tidy and clean, featuring two swimming pools with a sufficient number of sunbeds. The rooms are exceptionally spacious, equipped with air conditioning, and cleaned daily (fresh towels, trash removal, and floor cleaning).
❌ Soundproofing in the rooms is somewhat poor, which may be an issue if you have noisy neighbors.
❌ Check-in is only available between 2:00 PM and 3:00 PM (14:00–15:00), which is quite inconvenient.
FOOD (COMPARED TO OUR PREVIOUS EXPERIENCES IN TURKEY):
✅❌ Breakfast (50/50): Most items are cooked in a lot of oil (even eggs are slow-cooked in a pan full of oil). The food was either undercooked (such as the scrambled eggs) or overcooked (hard-boiled eggs). My fiancé is not a picky eater at all, yet even he struggled to find suitable options. We ended up eating sandwiches almost every day. When available, the pancakes were good, and the daily selection of pastries and cereals was enjoyable. Juice, water, coffee, and tea are provided.
❌❌ Dinner: We would not recommend booking dinner at hotels in Greece; it is far better to visit local tavernas and restaurants to experience authentic cuisine, which was largely missing at the hotel. Dinner options were very limited, unpalatable, and excessively greasy. The desserts felt low-quality (mostly simple sponge cakes with cream). Pros: Fresh fruit was always available, including delicious watermelon and melon.
❌❌ Dining Environment: Stray cats are common throughout Greece, which is understandable and hard to control entirely. BUT FOR THE LOVE OF GOD, proper hygiene must be maintained in dining areas. Around two out of five cats present showed visible signs of illness (one had apparent necrosis on its nose, and another had an oral infection). It is the hotel’s responsibility to ensure a clean dining environment by arranging veterinary care, shelter placement, or relocation for sick animals.
STAFF:
✅❌ The staff is generally friendly. However, on a couple of occasions when we declined extra drinks at dinner, we were immediately asked which country we were from, which felt odd and somewhat impolite.
Overall: We would recommend this hotel only if booking the breakfast-only option."
