Arina Beach Resort

"Fantastic hotel,great experience,highly recommended to families. Great food,family friendly everywhere you go,the animation team were top class and lovely people. The food and drinks available were great. We found it being so close to the sea was also fantastic as we could snorkel in the sea (lots to see) and swim in the pool. We took a day trip to Heraklion to break up the week,which was a busy hustling city on a Saturday but got a feel of the local vibe with great views across the harbour.It was also my daughter’s birthday while we were there which they made a big fuss of on the evening meal. Thanks guys"

"This hotel presumably ticks all the boxes to achieve a 5-star rating, but clearly needs further investment if it is to avoid being downgraded to 4 stars. Cosmetic touches are being used in an attempt to mask the hotel’s outdated condition. Examples include the sagging sun loungers on the beach and by the pool, which have mattress toppers placed on top to compensate. The same applies to the beds in the bedrooms. The rooms are spacious, but a lot of light and noise seeps in through the gaps under the (old)entrance door. There is no soundproofing material in the corridors, meaning that even the slightest noise in the corridor echoes as if in a swimming pool. Many of the lifts are old and small. It’s impossible to fit three people and their luggage into a single lift. The meals are varied but tend to be rather repetitive. The evening entertainment is on a small scale but OK. Of course, there are also positives, such as the hospitality of all the staff, the short transfer times from Heraklion Airport (though you do have to put up with aeroplanes flying at 300 metres above the hotel at daytime) and there are plenty of sun loungers on the beach. Drinks and snacks available at all time. The staff also make an effort to keep everything clean. The room was cleaned daily. Our conclusion; our holiday was fine but, compared to other 5-star hotels we’ve stayed in, this hotel struggles to maintain its 5-star status. The value for money is therefore only narrowly justified."

"Amazing resort, outstanding food and options, and great kids entertainment. Everyone in the resort is so welcoming. We also did a massage at the spa which was excellent. The friendly so reception lady Eleni was very helpful while the masseuse also named Eleni was incredible. Definitely our favorite resort from others we’ve visited in Canary Islands and Portugal. The overall quality is higher and value for your money feel appropriate in all aspects of the resort."