Elia Ermou Athens Hotel

"I strongly advise against staying at this so-called 4-star hotel. We found four live cockroaches freely roaming our double room, and the staff had no pesticide available to deal with the issue. Despite claiming there were no alternative rooms available due to a busy weekend in Athens, the hotel later admitted that a room was available. We were left without a room until 2 a.m. and forced to share our friends’ double room, which was clearly unsuitable for four people. Although we eventually received a refund for one out of two nights, this did not make up for the unacceptable experience. The lack of hygiene and precautions , poor handling of the situation, and inadequate service are completely unacceptable for a 4-star hotel. I would never stay here again."

"Fab place to stay, right in the heart of the city, Handy for all the tourist attractions, shopping streets, restaurants etc. Everywhere is walkable. Check in was an easy and pleasant experience, typical of the helpful staff throughout the hotel. Our room was very spacious, modern and very comfortable. We were at the back of the hotel so no view of Acropolis but it was quite! Breakfast is buffet style with just about every option available. Items were regularly refreshed so never any empty or old dishes. Luggage store is available so we were able to leave our luggage safely until or late flight home. We would definitely stay here again if/when we return to Fabulous Athens."

"It is located in the center of Athens and has good access to shopping, dining, and transportation. The guest room is very clean and easy to use. All the hotel staff are wonderful and smiling. The person who cleans every morning is very pleasant, kind, and efficient. Breakfast eaten while overlooking the Parthenon from the restaurant on the 7th floor feels like such a rich time. There was a laundry nearby, and it was a big help that they finished the washing and drying in about half a day."