Athenaeum InterContinental Athens

"We booked 5 nights using points and upgraded to a suite using a suite award. We are IHG Diamond members, so we were also able to use the Executive Lounge. The hotel was undergoing renovations, so we weren't able to stay in a suite with a balcony. However, the hotel arranged a newly renovated suite, 916, which we were happy with. The only downsides were the lack of a bathtub and one interior door that wasn't very easy to close. The hotel's Executive Lounge was excellent, with superb staff and views. I must commend them!"

"This hotel has to have the most amazing customer service I have ever experienced! Everyone was nice and kind to us. Ioannis at front desk (sorry if I misspelled name), was so welcoming! We had 3 separate reservations, under 3 separate names, which he kindly merged for us, so we don’t have to change rooms. We received vouchers for welcome drinks, which we very much enjoyed! I traveled with a child, so since he could not have an alcoholic drink ladies at the bar were so nice to make him a banana smoothie! The cheesecake at the bar-restaurant had to be the best we’ve ever had! Hotel is beautifully decorated for Christmas. Looks like most floors and rooms underwent renovations. Everything looked new, clean, beautiful. Everything in our room functioned well, and room temperature was adjustable and comfortable. Room was spacious. Crispy clean bed sheets, and nice big fluffy towels! Shower was amazing! We did have a ceiling leak in our room because of heavy rains. I was scared because my purse with our passports in it got flooded. Marina from customer service team went out of her way to take care of everything. She even dried my purse and passports with hair drier, and it worked! She was so kind, sympathetic, and nice to us! Very grateful to her! The thing to keep in mind is, the hotel is not immediately within walking distance to historic city center and Acropolis, so you do need to take train or taxi. You can also use Uber app in Greece—prices are very reasonable. Breakfast was outstanding. Nice ambiance. Good selection of food. Amazing omelettes. Courteous breakfast attendants. Once again, everything was sparkly clean! I would definite stay at this hotel again if back in Athens. On a side note, if you are considering a trip to Greece , you are in for a very special treat. I have wanted to visit it for such a long time, and it has completely exceeded all of my expectations! There is hospitality, and then there is Greek hospitality, that is just out of this world!"

"We were at the Intercontinental Athens to host an international gathering of 400 plus leaders from 62 nations. The updated rooms were 5 star, the food was 6 star and the customer service was 7 star. I highly recommend this outstanding hotel, whether you are coming along, or with your family or hosting a leadership summit."