ibis Muenchen City

"This whole stay was weird. At check-in they were inventing "policies" disallowing use of points (because I could no longer cancel reservation... I wasn't trying to) and early checkin (costs extra because housekeeping needs to work extra to make it available... I was not asking to make it available). Then they put me on the 6th floor facing the street with constant rumble of trams and boom boom boom going through the night. Made worse with aircon not working so I constantly had to choose between opening the window with even more noise or sweating my butt off. And there was only one elevator in this part of the hotel, which promptly stopped working on the second day. As icing on the cake, housekeeping tried breaking into my room with "Do Not Disturb" tag clearly on the door handle (and the door lock not working). They didn't even knock or announce themselves, just swipe the card and get in before I could even react. The breakfast was pretty decent and WiFi worked well."

"The staff at this Ibis were exceptional, especially Irina and Anya (I apologize if I misspell those names). The staff went over and above to cater to our needs; they were very kind and helpful in every way. Staff brought fans to our room to help with heat dissipation (the building's air conditioning had broken down in the entire building, brought on by the recent heatwave in Europe). The staff also efficiently moved us to a larger, cooler room on a lower floor as our stay was of long duration. We were always acknowledged or greeted by staff in a friendly way when we returned to the hotel after a day's outing. The quality and variety of breakfast at this Ibis is impressive. Every food item was delicious and fresh-tasting. We were very impressed with the quality of the food, and the staff in the breakfast room were outstanding. Housekeeping kept our room very clean. Water pressure and hot water were plentiful for showering, and there were a good supply of spare towels available. As far as I could see, none of the hotel rooms had clothes closets or safes for valuables, but the rooms we stayed in were clean and space-efficient. There was a very nice lounge/seating area on the ground floor where guests could enjoy a drink from the bar or just rest for a while; newspapers were provided. There were many cafes and restaurants on Dachauer Strasse, so we never had to wander too far in search of food or drinks. Overall, a very enjoyable stay."

"The hotel handled a group of 41 people well. Small rooms, but efficiently and smartly furnished, Clean and nice. Nice service. Good breakfast. Central location. Okay price."