Hotel Amper

"At check-in, the staff were accommodating to provide a accessible room, and the rooms were clean and comfortable. However, when asked for extra pillows, they were told that they were not available due to an issue with the service used and holidays. Breakfast was included and was acceptable. However, we waited several times as they filled items, and it was only filled with 10 pcs of bacon or 3 cups of juice making several people wait while they filled again."

"Hotels were real expensive in Munich around Oktoberfest so booked this Hotel in Gemering and it was still $200 a night. To get to it from Munich main train station you take the S-Bahn. Arrive Gemering station then walk to the hotel. There were statements saying hotel is 2 minutes from train station. Nope. Saw another that said 9 minutes. Nope more like 15-20 minutes' walk. There is a bus that stops in front of hotel that will take you to train station. The rooms were nice albeit small. Internet and breakfast buffet above average. No microwave. No refrigerator."

"Had to cancel due to flight cancelation.24/7 reception could not be contacted via phone. Asked hotel for refund of breakfast cost (which must be refunded acc. to law).Manager referred to Expedia (stupid hiding, as hotel is the contract holder).Surprise Expedia had to ask hotel, which refused with a senseless ratio "breakfast was included in price and not ordered separately". A good service would have been a charging one of the two nights, or a voucher for one night. The minimum would be the refund of the breakfast, as no cost for them accrued. Very bad communication and customer service."