Cocoon Sendlinger Tor

"The Cocoon Sendlinger Tor was an excellent choice for us. It was easy to get into the center of Munich and also to the Hauptbahnhof for trips out of town. The bedroom was compact but well equipped. The breakfast was great with a good selection of hot & cold food on offer. The only criticism I have is the late check-in system wasn’t the best. The tablet wasn’t working and so we had to call someone to help. It took about 20 minutes which was a bit frustrating after a long day travelling. Otherwise a great choice for your stay in Munich."

"We stayed in the hotel for 3 nights, paid nearly 4 months in advance for Oasis Cocoon and Garden Cocoon room total of 1 396 EUR, 2 adults + 1 child, with breakfast. We expected to get some service, for the room rate of 266/273 EUR and 238/245 EUR per night during the weekend. PROS: Good location, near the old town. The weather was extremely hot - over 35 degrees. Luckily the AC was functioning. Common areas are tiny, overcrowded but clean. Staff at the reception/breakfast bar was polite and very busy running here and there. CONS: Negatives: Self check-in late evening took too long. Door slam noise at late night. Rooms - dark and shabby, curtain hanging in the middle of the room, separating the bed from the "bathroom area", no bathroom privacy . Breakfast room with open design - all food platters were left uncover ( only one cheese platter had a cover) Big bottle flies (green ones ) trying to lay eggs around exposed food, probably part of the vegan-friendly breakfast options, is disgusting ! Despite the African heat wave not a single bottle or drop water was left in the rooms - this smart hospitality gesture could be caring and touching initiative. Kitchen smell of flyers from the ground floor all afternoon and evening, no way to get fresh air for a minute. Actually all services - housekeeping - making the room, towel change, cleaning and emptying the bins, free water bottle, etc. are all only upon request! No one enters the rooms, no one pay any guest attention unless asked. For sure there's a hotel staff on duty - we've seen some every morning having breakfast before breakfast closure. Hidden behind an eco-friendly policy, the lack of hotel service is what we got. We will definitely never go back to Cocoon Sendllnger Tor."

"Great hotel. Decent location, a walking distance from Marienplatz. Nice staff and great food and breakfast. The hotel has a bar at the lobby - great atmosphere. Poor wifi."