Ruby Coco Hotel Dusseldorf

"We had a booking issue when Booking.com unexpectedly cancelled our reservation, but the hotel reception team (Marzhar, Sasha and Lina) was absolutely amazing. There were super helpful, friendly. Thank you so much for your kindness and support. Your really saved our trip! Highly recommended this hotel for their great service and wonderful staff."

"Unfortunately the hotel just wasn't my cup of tea. From first impressions, the corridors were dark and we had to lift our heavy suitcases up a flight of stairs to get to reception. The rooms were advertised as soundproof and comfortable, but i didn't find this to be the case at all. The bed was hard, the pillows small and we could hear every noise in the corridor from people talking to doors banging throughout the night. If you needed to go to the toilet during the night, you were guaranteed to wake up your partner as the light lit up the whole room due to being in a glass cube and the toilet made a whirling noise when you sat on it. It was the small things that also seemed to matter- I.e, the bed side tables were tiny so could barely put anything on them. Didn't understand the point of having amps in the room, especially since the rooms weren't soundproof, surely others don't play instruments in their rooms so adjoining rooms could hear …? We weren't offered any information about Düsseldorf at check in and no information about the hotel, so didn't know about the tea or coffee stations until the last night, however these weren't good anyway as the water was barely warm. Ironing your clothes in these, just gave it more of a dormitory feel to it. The hotel was very clean though, the staff pleasant and the location was good."

"We’ve just had a wonderful stay at Ruby Coco in Düsseldorf- from the moment we arrived to leaving we were delighted with our accommodation. The hotel is quite quirky in a cool way, from umbrellas to rent, cute signs, a guitar you can grab and play to amps in the bedrooms. We were hours early for the 3pm check in after arriving from Edinburgh early in the morning. The front of house staff member could not have been more accommodating, sorted an early check in for us at 10am and settled us with a coffee while we waited the 10 minutes for the room to be fully ready - we’d only gone to the hotel on the off chance we could leave our bags there while we went out to explore and didn’t expect to be checked in early. The room itself, while compact, had everything we needed. The bed, after a long day and evening of exploring and enjoying Düsseldorf, was incredibly comfortable and the air con a necessity in the heat for these 2 Scottish tourists. We had a wee giggle about the shower/toilet being glass and in the room but both were super clean, the shower gel, shampoo and conditioner all smelled lush. The hotel is close to everything without the noise of the city, a great location for getting out and about as well as being close to markets and the train station. A great find and if we come back to Düsseldorf it’ll be our first choice for accommodation. A great vibe - we feel like they thought of everything."