Holiday Inn - the niu Seven Dusseldorf Ost

"the main plus in the hotel is the staff at the front desk and breakfast erea - very helpful, always with a smile. made us feel very welcome. breakfast was good and satisfiying. the rooms are designed very nicely. the one down side was the water preasure in the shower that was very very wick."

"Around hotel is a tramlane. So bring your earplugs or wake up as Frankenstein. Staff is friendly and really wanted to find solutions for the mess: Booked a superior room, with request for a quiet room. Got a quiet room but standard, not superior. My feeling said.... This does not look good at all. Here it comes... Arriving back at 4.00am at the hotel, I wanted to take a quick shower and than sleep. My Key did not work. Could not enter the room. Took almost 1 hour(!) before staff just walked me to the room and opened my door. So now I'm in my room with no key. Woke up at 10.45 and asked if breakfast was still possible. Yes, no problem till 11.30.... friendly reception lady told me. Arriving downstairs, all was cleaned. Friendly lady from breakfast said they stopped at 10.30. Not 11.30 as mentioned just earlier. I asked if I could have something small. Not looking for problems. Took some eggs, cheese. Since I don't eat meat I asked for some tomatoes and cucumber. Guess what, not delivered at all.... Brings back some DDR memories. After a quick bite, went back to reception. Waited again until staff walked me to my room again."

"hotel has no restaurant - they just warm up pizzas for you no parking spots available - for 120 rooms they have 20 parking spaces - they rended the rest for long term one man for check in, serve drinks and warm up pizzas for full house - this is not human and not respectful for employees"