Zoo Berlin

"Amazing hotel ! Great staff, very friendly and professional!"

"I absolutely loved my stay at Hotel Zoo Berlin. From the moment we arrived, the service was exceptional. We had asked if it might be possible to check in early since our flight landed in the morning. When we reached the hotel at around 10:45 a.m., we were pleasantly surprised to hear that our room was already ready. It was a wonderful start to our stay. The hotel itself is beautiful. It has an understated elegance that feels both luxurious and welcoming. Every corner of the property is thoughtfully designed, with interiors that are stylish, sophisticated, and full of character without being over the top. Breakfast was another highlight. The staff were warm, attentive, and genuinely looked after every guest. The breakfast room has a real wow factor—elegant, refined, and beautifully designed. It felt more like dining in a stylish restaurant than the typical business-style breakfast room you often find in many five-star hotels. Our room was spacious, beautifully appointed, and thoughtfully designed. It struck the perfect balance between comfort and sophistication, making it a pleasure to come back to after a day of exploring Berlin. Overall, Hotel Zoo Berlin exceeded my expectations. It combines outstanding service, elegant design, and a relaxed atmosphere that made us feel at home. I wouldn't hesitate to stay here again the next time I'm in Berlin. Overall, I had a wonderful stay and appreciated the hotel's commitment to quality. One area that could be improved is the noise from the rooftop bar. In the evenings, the music could be heard quite clearly from our room, which made it a little difficult to fully relax. Better soundproofing or lowering the music volume later at night would enhance the guest experience, especially for those staying on the upper floors. Other than that, I have no suggestions for improvement and would happily stay at Hotel Zoo Berlin again."

"I have been coming to Hotel Zoo for more than 10 years, and it remains my absolute favorite place to stay in Berlin. The location is perfect, the interior design is stunning, and the vibe is unmatched. The restaurant and bar are fantastic, and their rooftop terrace in the summer is a brilliant bonus. What keeps me returning year after year is the exceptional service. The entire staff is always super friendly and incredibly accommodating—in over a decade of stays, I have never had a single bad experience. A special shoutout goes to Jonas at reception, who always goes above and beyond to be super helpful and provide stellar service. If you are looking for a flawless, high-quality stay in Berlin, this is it!"