The Westin Grand Berlin

"The old adage you get what you pay for is appropriate here. While pricey, it’s not super expensive, and it is the centre of the city, with a spectacular entrance staircase. If so inclined it is meant to be pet friendly. Check-in efficient and friendly. Room lovely and had space to spare. Mattress was so good my wife was wondering if we could seed the brand to maybe buy one (unlikely to ship to Australia luckily) U bahn right outside (just a little around the corner) and could also access the U barn on Unter Den Ledin which allowed access to Hauptbahnhof for direct train to Airport. Was so close to the Brandenburg gate- allowed visiting at different times of the day. Couple of down sides - air conditioning worked, but not very well. Asked if it could be looked at after the first night, but no real improvement, and left it as not too warm. - house keeping came around 3-3:30pm ish. Now I understand that they have to do the departure rooms first to get ready for new guests, but that was also about the time we came back exhausted from our morning sight seeing. It was easy to go down and have a drink, but sometimes you just want to relax. - beautiful parquetry floors, but you could hear every clip clop of heels above you, and when someone moved a chair it was like a train rumbling above you. Loved our stay- still 5stars, but little things could make it even better. A pity no functional pool as you would expect this in a hotel of this level. Wasn’t planning on using it, but a pity they didn’t have it functional"

"Good midway location and very grand lobby area but the breakfast leaves a lot to be desired. Poorly trained staff and mediocre service."

"Good hotel, centrally well located nice rooms ( we were upgraded), AC did not work first night, fixed 2nd night , good breakfast."