Lindner Hotel am Ku'Damm

"The bad. Air conditioning is not what is promised. Only hot air The hallways and carpets in general could be cleaner or newer. The elevator is outdated. It does not have a restaurant (it only operates for breakfast) even though the photos show a restaurant with a bar included. The good. The location is very good, the beds are good. The soundproofing of the room is very good, although sometimes due to the excessive temperature of the room, there are times when they must remain open and then the noise enters."

"Lindner Hotel Berlin Ku'damm basically got everything on my wish list in Berlin covered - with a perfect balance of comfort, convenience and cost-effectiveness. Located on Kurfürstendamm right at the heart of West Berlin with plenty of sightseeing, dining and shopping options nearby (including the iconic “KaDeWe”), the property was well connected to rest of the city with U-bahn and S-bahn networks. In less than 15 minutes with S-bahn from Zoologischer Garten station one could reach the Hauptbahnhof where fast trains “FEX” connected directly to Berlin-Brandenburg Airport. Travel to and from the Lindner Hotel was never uneasy. The rooms that I stayed by far were clean, cosy, of generous sizes, fully functional and well equipped with all essential features. Instead of having extravagant setup in place and pricing the rooms with exceptional mark-ups, this Lindner property tended to keep things simple, basic and decent. Another big highlight about my stay was the heartwarming services. I received a personalised and attentive care from the entirety of the Front Office including but not limited to Nina, Delsoz, Zahra, Chris, Georgi, Ali, Jasmin and Nora, who were truly the finest role models of Hyatt. They well appreciated what hospitality meant and knew exactly how to make guests feel valued, welcomed and at home with utmost comfort. That could pretty much explain why a considerable portion of guests returned often and even became long-stayers for weeks or even months. Likewise for me, it was because of the team’s friendliness, helpfulness and flexibility causing me to decide to cancel my bookings with another Hyatt property and continue staying with this Lindner property for my nights in Berlin. Each and every associate I came across throughout my stay was so accommodating and responsive to my needs that I could not find any single reason for not going back. For instance, around two weeks prior to my arrival they carefully noted my room preferences and assigned me a high-floor large corner room which was away from the high traffic area to preserve my request for quiet ambience. In the morning after my first night, I mentioned at the reception about the weak in-room air-conditioning. Rather than just handing over another key card to a new room, the team (notably Zahra and Delsoz) showed me a couple of alternative rooms and asked me to check in person whether I was OK with any one of them before putting me in. Such a personalised approach to handling guest relations was truly phenomenal, worthy of my huge recognition. For any special requests that I raised, they sought every possible way to make them happen or, if not viable in the circumstances, offered me the best alternative solution or advice. The management as well as the owner shall be proud of having this dedicated, professional and hardworking team of associates to represent this property. As I said above, should my travel plan bring me back to Berlin again, Lindner Hotel Berlin Ku'damm shall be my only choice - nowhere else!"

"Ok, but Expensive, due to Innotrans. Room was great, breakfast was great, service was ok. Location was fine. All in all good stay"