Ibis Styles Berlin Mitte

"I have stayed at many, many ibis hotels over the years, and unfortunately this has been my worst experience at an ibis. My room was very large, but in terms of normal habitation it was remarkably poorly designed. There were essentially no proper room lights—only tiny LED lights scattered here and there—so the room was perpetually dark. The television was so far from the bed that you practically needed binoculars to see it, in what amounted to a separate area of the room, yet there was no seating there from which you could actually watch it. More seriously, substantial renovations were underway, something that was not disclosed when I booked. Workers began banging around at about 7:00 in the morning, sometimes earlier, with jackhammering starting later in the morning. On one occasion I ran the water for more than an hour trying to get hot water. None came, and eventually I had to take a freezing cold shower because I couldn’t spend the rest of the day waiting for hot water. Ironically, the hot water finally arrived after I had finished. Then the shower head broke on a Sunday. I was told there was no maintenance available, but the hotel specifically made a note that it would be repaired first thing Monday morning. When I returned to my room Monday evening, nothing had been done. What was particularly disappointing was the general response to these problems. Rather than any real effort to put things right, the attitude seemed largely to be a shrug of the shoulders—this is simply the way it is."

"The location was in the most perfect spot for our stay, we throughly enjoyed it and was very welcoming. The rooms are small but spacious and perfect for a city break get away. It was very clean and maintained, the hotel seems to be having a makeover also! We stayed on the 5th floor and could hear sirens on an evening but nothing we couldn’t sleep through so all okay, maybe more of a disturbance if on a lower floor. All round fab hotel. (Photo is view from our window)"

"I rarely leave reviews because I'm generally quite easygoing, but my recent stay was disappointing. I was travelling with my teenage son and stayed for two nights (22–24 July 2026). I had specifically booked a twin room. On arrival, I was told we had been "upgraded" to a room with a queen bed instead. The receptionist acted as though this was a favour, despite it not meeting the room type I had reserved. I had to ask to speak to the manager. As there were no twin rooms available that night, I requested a discount. The hotel agreed to discount only the first night, and we then had to pack up and move to a twin room the following day. The hotel is currently undergoing refurbishment, so expect plastic dust sheets, plywood covering parts of the lifts, and significant construction work. Don't expect to relax in your room during the day. The noise from the building works is overwhelming. Had I been informed about the refurbishment before my stay, I would have cancelled my reservation and booked elsewhere. The hotel made no effort to notify guests in advance. My advice is to contact the hotel before booking or travelling to confirm that the refurbishment has finished and that you will receive the room type you actually reserved."