The Chess Hotel

"We had a deeply disappointing experience at this hotel. An iPad, Kindle, and a collection of makeup were stolen from our room on August 3rd 2025 at approximately 10:00 am. We immediately reported the incident, but the response from management was inadequate. Despite the seriousness of the situation, no effort was made to check security footage or investigate beyond a brief and unhelpful search of our room, which we had already thoroughly checked ourselves. Unfortunately, there was no follow-up, accountability, or concern shown by the staff. This experience left us feeling completely unsupported and unsafe. We would not recommend this hotel."

"I stayed on business but hotel felt more of the tourist category. Deluxe room was tiny. It was virtually just bed and really small round table in the corner. I stayed in many Paris hotels over the years and this room was the smallest. Closet behind the curtain. Internet for work call was actually decent. Safe worked. There was no kettle or complementary water in the room. British tea lovers beware! Prices in minibar: 7 euros for a can of sparkling water. Window opens normally for fresh air and aircon heats properly. Bathrobe and sleepers included. I requested back side which was view to the wall but at least it was quiet at night. Hotel is in the side street - close to the shopping and metro station. You can easily arrive by metro from Gare du Nord with one change (line 4 and 9). I took uber once and if you can - avoid it as city centre traffic is horrendous, I spent one hour on one roundabout. Take the metro or just walk - it will be quicker. Staff at the reception is friendly. Overall it was fine for one night but there is nothing in particular that would call me back."

"We stayed here for two weeks for my birthday and enjoyed lot things about the hotel. The staff were polite and friendly and our room was lovely, we loved the view and our small balcony onto the street. We would ask for room 503 if we stayed again. The only thing that let the place down was the cleanliness of the room. Firstly, whenever we opened the wardrobe we were met with a cloud of dust. I suspect on top of the fridge had never been cleaned. Secondly, the grout in the bathroom tiles was dirty. A quick scrub would sort it. Thirdly, the toilet bowl was dirty. Again, a quick scrub would sort. Fourthly, there was a hair in the sink when we arrived. We’re both male with short jar so definitely wasn’t ours! Lastly, the sink drained super slow. This means that even if you washed your hands it would take ages for the water to go. It is really disappointing to have to write the above as everything else was perfect. The bed was comfortable. The room well decorated. If the few points were fixed we would stay again."