The Chess Hotel

"This was a great experience. Every person working was incredibly customer service focused. They made great recommendations for food and even called us a taxi as we were leaving. This was the second hotel we stayed at in Paris and between the two, I would stay here again. Great value and comfortable room. The shower was large and luxurious. The icing on the cake was that the hotel had air conditioning."

"We had a deeply disappointing experience at this hotel. An iPad, Kindle, and a collection of makeup were stolen from our room on August 3rd 2025 at approximately 10:00 am. We immediately reported the incident, but the response from management was inadequate. Despite the seriousness of the situation, no effort was made to check security footage or investigate beyond a brief and unhelpful search of our room, which we had already thoroughly checked ourselves. Unfortunately, there was no follow-up, accountability, or concern shown by the staff. This experience left us feeling completely unsupported and unsafe. We would not recommend this hotel."

"I stayed on business but hotel felt more of the tourist category. Deluxe room was tiny. It was virtually just bed and really small round table in the corner. I stayed in many Paris hotels over the years and this room was the smallest. Closet behind the curtain. Internet for work call was actually decent. Safe worked. There was no kettle or complementary water in the room. British tea lovers beware! Prices in minibar: 7 euros for a can of sparkling water. Window opens normally for fresh air and aircon heats properly. Bathrobe and sleepers included. I requested back side which was view to the wall but at least it was quiet at night. Hotel is in the side street - close to the shopping and metro station. You can easily arrive by metro from Gare du Nord with one change (line 4 and 9). I took uber once and if you can - avoid it as city centre traffic is horrendous, I spent one hour on one roundabout. Take the metro or just walk - it will be quicker. Staff at the reception is friendly. Overall it was fine for one night but there is nothing in particular that would call me back."