Hyatt Paris Madeleine

"You expect much better at the prices they charge - at 4 pm room was not ready and after waiting at counter got a room at 6 pm. Breakfast is a joke - no cut fruits , no toaster forget an egg station etc. After all this delay nothing in room nor even a peice of chocolate. If you can choose a better place to stay in Paris. Very poor storage in room and bathroom."

"Fantastic lodging experience. Special recognition needs to be made. Merlin in the restaurant lounge was fantastic. Our cocktail service was amazing. Served professionally, with class. Friendly, engaging and just incredibly perfect when it involved timing and inquiring for refill, etc. A true employee asset to the hotel. Walid on the front desk was knowledgeable, courteous, superior customer service. Again, another top notch professional who also exuded world class customer service. Wake up call initiated and undertaken from him timely. The property itself was centrally located. Quiet. Classy rooms with tasteful interiors. It will be my 'go to' property for future trips to Paris."

"When it comes to the choice of hotels in Paris, I would not (and am afraid I could not) have much expectation - rooms are typically small with no view, the toilet is again small trying to put both the shower and the bathtub within a tiny space, room features are pretty old-fashioned etc. Hyatt Paris Madeleine is of no exception, since the property is a classic 19th-century Haussmann-style heritage mansion transformed into its present form. That said, the architectural and decorative layouts are reflective of its refined elegance as well as distinctive character. To me, it feels more like an upscale Parisian residence with considerable cosiness and intimacy than a typical luxury hotel focusing on grandeur or extravagance. Associates are mostly attentive to and helpful with my needs. Their warmth of welcome, hospitality as well as level of servicing that I experienced throughout my stay superseded that I had expectations prior to arrival. Services were exceptional. Hien, the Front Office Manager, demonstrated utmost professionalism and dedication towards delivering the finest level of hospitality. From the moment I stepped into the lobby she welcomed me with open arms and actively assisted with my checkin by highlighting all essential information and hotel features. I love the way she handled guest relations to make sure the process would be efficient, smooth and seamless. I also appreciate the thoughtful welcome amenities setup that the team arranged under her coordination. Overall, my stay was largely a restful, decent and fulfilling experience."